Receptionist

Vienneau Insurance Ltd.; Shediac; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Dental Insurance after 3 mo.

Paid Vacation starting at 3 weeks

Paid Sick Time

Group RRSP 4% Matching

Paid Weekly

Job summary

Vienneau Insurance Ltd. is seeking a friendly, bilingual receptionist/administrative assistant to welcome visitors and respond to calls, emails, and messages. You will direct inquiries to the appropriate team members and help manage daily calendars and communications.

The role requires fluency in English and French, a high school diploma, and a positive, service-oriented attitude. Full-time hours, paid weekly, with benefits after probation and opportunities to contribute to a collaborative team.

Qualifications

• Fluent bilingual English and French communication (reading, speaking)
• High school diploma required or equivalent
• Experience in admin or client-facing roles is a plus but not required
• Multitasking and a friendly, helpful attitude essential

Responsibilities

• Answering and transferring direct incoming calls and messages (email, text, web) to appropriate internal parties
• Greeting clients and directing walk-ins to the right person
• Manage staff calendar and events to minimize wait times
• Manage incoming and outgoing mail and courier shipments
• Coordinate internal mail between offices

Skills

Bilingual English/French

Multitasking

Friendly demeanor

Administrative support

Education

High School diploma

Job description

THE MISSION:

Are you a bilingual people person that enjoy customer service? This role is for you!

To be a welcoming face and voice to our visitors and callers. To efficiently direct calls, e-mails website messages and text messages to appropriate internal parties

• The "Worry Pas Spirit" I have a positive, "glass-half-full" attitude and love making someone's day easier.
• Bilingual - I can easily pivot between French and English easily
• I enjoy helping others - I don't hesitate to provide assistance to my colleague when in need.
• I serve superior customer service - in person, over the phone, or digitally - and believe in treating people the way I would want to be treated.
• This said, I can "shake off" the occasional tough call, and not let it ruin my day.
• I have good work references - I have made great connections with my previous/ current employers

Work with Us:

• Monday to Friday
• 8:30am - 5pm
• Full time hours | Paid Weekly!
• Health & Dental Insurance after 3 months of employment
• Group RRSP 4% Matching - 3 months of employment
• Paid Vacation, starting at 3 weeks, with additional Appointment hours
• Paid Sick Time | Wellness Program | Employee Assistance Program

Qualifications

• Fluently Bilingual in English and French -- Communication, Reading, Speaking
• High School diploma
• Experience in Adminstrative, or Client Facing roles is an asset but not required
• Mulititasker, Friendly, and loves helping people

Responsibilities

• Answering & Transferring direct incoming calls, messages (e-mail, text, and from the web site) to the appropriate internal parties timely and professionally
• Greeting Clients: Timely address the needs of our walk-in guests' by identifying the right person for the to meet
• Manage Calendar Keep up to date with all events in the staff calendars (absences, lunches, meetings) in order to direct calls, visitors, and messages correctly to ensure the wait times are minimal
• Managing mail: incoming and outgoing mail and courier shipments
• Coordinate internal mail such as transferring documents between our offices