Receptionist

S&R Group of Companies; Kitchener; On-site; CAD 25,000 - 33,000; Full time

Job summary

S&R Group in Ontario seeks a dedicated Receptionist for a long-term care facility in Kitchener. You will welcome residents, families and visitors while coordinating daily office tasks and communications.

The ideal candidate has a post-secondary Office Administration diploma, strong interpersonal skills, and proficiency with Word, Excel and Outlook. Availability to cover various shifts is preferred.

Qualifications

• Post-secondary education with a diploma in Office Administration.
• Excellent interpersonal, communication and organizational skills.
• Familiar with MOH LTC act, Rate Reduction/GIS/OAS.
• Experience in office or long-term care settings an asset.
• Computer literacy with Word, Excel and Outlook; record-keeping and billing basics.
• Ability to manage time-sensitive tasks and work with minimal supervision.

Responsibilities

• Coordinate daily tasks in a busy office environment.
• Prioritize appointments and resolve conflicts proactively.
• Maintain office operations by ordering supplies and processing invoices.
• Respond to phone and email inquiries and refer as needed.
• Complete monthly accommodation billing and oversee resident trust accounts.
• Prepare admission agreements and assist with resident onboarding.
• Support coverage for call-ins and holidays as required.

Skills

Interpersonal skills

Communication

Organizational skills

Education

Office Administration diploma

Tools

Word

Excel

Outlook

Job description

We are S&R Group and for over 60 years we have been building communities "where friendships flourish and life is enriched". We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Job Description

We are seeking a dedicated Receptionist to join our team. Are you someone that loves talking and engaging people? You thrive off of making people happy and really want to make a difference in the lives of others. Lanark is here to support you!

The S&R Group is currently hiring acasual (days, evenings, weekends)Receptionist for one of their Long term Care located in Kitchener, Ontario.Applicants must also be available to cover for Call-in's, Christmas/New Years, Sick and Vacation coverage.

Responsibilities:

• Co-ordinate daily tasks in busy office environment
• Prioritize appointments and proactively and positively resolve conflicts as they arise
• Maintain office operations by ordering supplies, processing invoices
• Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
• Complete monthly accommodation billing including rate reductions
• Oversee resident comfort trust accounts
• Complete new resident admission contracts
• Other duties and responsibilities as assigned or required

Qualifications

• Post Secondary Education with a diploma in Office Administration
• Excellent interpersonal, communication and organizational skills
• Familiarity/ability to understand the MOH LTC act, Rate Reduction/GIS/OAS
• Experience in an Office and or a Long Term Care Home setting an asset-resident accounts, billings, month end reports would be an asset
• Extensive computer literacy skills including Word, Excel and Outlook
• Ability to maintain records, resident trust accounts, prepare admission agreements and complete billing
• Demonstrated ability to effectively manage time-sensitive tasks
• Pro-active approach and able to work with minimal supervision
• Ability to work under pressure in busy, fast-paced environment

Upon request, accommodation at any time throughout the hiring process is available through the Steeves & Rozema Group's Human Resources department for applicants with disabilities.

Additional Information

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for an upcoming vacancy.