Receptionist

Autism Services; Canada; On-site; CAD 32,000 - 46,000; Full time

Job summary

Flying Dust First Nation is seeking a motivated Front Desk Receptionist to support the Administration Division. You will greet visitors, answer phones, route inquiries, and manage appointments with care and professionalism.

This role requires strong communication, confidentiality, and basic clerical skills. You will handle mail, deliveries, and provide back-up support as needed, contributing to smooth day-to-day operations in a respectful, community‑focused environment.

Qualifications

• Grade 12 diploma or equivalent.
• Experience in front desk or office administration preferred.
• Excellent verbal and written communication.
• Confidentiality and professionalism.
• Knowledge of First Nation culture helpful.

Responsibilities

• Greet visitors and direct them to the appropriate staff.
• Answer and direct telephone, email, and in-person inquiries.
• Coordinate appointments and meeting spaces.
• Record and distribute messages accurately.
• Receive, process, and distribute mail and deliveries.
• Maintain strict confidentiality and professional image.
• Provide backup support to files/clerk or office admin roles as needed.
• Assist with organizing and supporting special events.

Skills

Customer service

Communication

MS Office

Organizational skills

Phone handling

Confidentiality

Education

Grade 12 or higher

Tools

MS Office Suite

Job description

Flying Dust First Nation is currently seeking a motivated and professional individual to join our Administration Division as a Front Desk Receptionist. This position plays a key role in providing reception and clerical support to ensure the smooth day-to-day operations of the Administration office. The Front Desk Receptionist is responsible for delivering welcoming, efficient, and confidential front-line service. Duties include greeting and directing visitors, managing incoming calls and correspondence, coordinating appointments and meeting spaces, and administering Flying Dust cheques as required.

Key Duties

• Respond to telephone, email, and in-person inquiries from clients, partners, and community members
• Direct inquiries to appropriate staff, departments, or divisions
• Record and distribute telephone, email, and written messages accurately
• Receive, process, and distribute incoming correspondence and over-the-counter documents
• Present a positive, professional image as the first point of contact for visitors, suppliers, and stakeholders
• Implement emergency evacuation procedures when required
• Accept and monitor incoming deliveries and shipments
• Maintain staff itineraries and remain informed of staff movements within and outside the office
• Provide backup support to the Files Clerk/Office Admin Support Manager as needed, including use of MS Office programs
• Assist with organizing and supporting special events
• Work effectively under pressure, demonstrating sound judgment, flexibility, and reliability
• Always maintain strict confidentiality

Qualifications

• Grade 12 Diploma and/or a certificate or diploma in clerical or office administration
• Knowledge and understanding of First Nation culture and values
• Strong understanding of general office procedures
• Excellent verbal and written communication skills
• Professional presentation and exceptional customer service skills
Strong organizational and planning abilities