Receptionist

Altis Technology; Belleville; On-site; CAD 28,000 - 40,000; Full time

Job summary

Altis Technology in Cobourg, ON is seeking a Receptionist for a 2-month contract at our community-based organization. You will be the welcoming first contact for families and professionals, manage front-desk duties, and support client file maintenance and day-to-day admin tasks.

Reporting to the Administrative Manager, you will ensure callers and visitors receive professional service, handle multi-line calls, maintain records, and help keep the office running smoothly in a busy health and social

Qualifications

• Minimum 1 year of reception/administration experience.
• Experience in healthcare, social services, or community settings.
• High school diploma or equivalent.
• Strong written and verbal communication with a service-oriented approach.
• Proficiency with Microsoft Word and Excel; quick learner of new software.
• Excellent organization and time-management skills.
• Ability to handle confidential information sensitively.

Responsibilities

• Greet clients and visitors in a professional, compassionate manner.
• Answer and redirect calls on a multi-line phone system.
• Coordinate meeting room setup and front-desk activities.
• Maintain and file client records, data entry and scanning.
• Provide general administrative support to programs and staff.

Skills

Customer service

Communication

Organization

Data entry

Discretion

Education

HS Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Location

Cobourg, ON, fully on-site

Language

Strong written and spoken English required. Bilingual proficiency in English and French is considered a strong asset.

Duration

2-month contract, with potential for extension or longer-term opportunities based on performance and business needs

Background Check Requirement

Criminal Record Check and Vulnerable Sector Check required. Candidates must also meet full healthcare immunization requirements.

About the Opportunity

We're hiring for a Receptionist role with a community-based organization that provides specialized programs and services for children, youth and families. In this front-desk position, you'll be a welcoming first point of contact for families, community professionals and partners accessing important services and support. Reporting to the Administrative Manager, you'll work closely with an established administrative team to help keep the office running smoothly. You'll manage reception duties while supporting client file maintenance and day-to-day administrative tasks, ensuring callers and visitors receive a professional, helpful experience and are connected with the appropriate resources.

Whats In It for You

You'll earn $24.61 per hour while gaining hands-on experience within a people-focused health and social services environment. This is a great opportunity to strengthen your administrative and client service experience while supporting programs that make a meaningful difference in the community.

Your Responsibilities

• You’ll welcome clients, families, social workers and other visitors in a professional and compassionate manner.
• You’ll answer incoming calls on a multi-line phone system and redirect inquiries to the appropriate team member or service.
• You’ll coordinate meeting room setup and support day-to-day front-desk activities.
• You’ll monitor and maintain client files through scanning, copying, filing and data entry.
• You’ll prepare materials and provide general administrative support to the program and administrative team.

Skills and Qualifications

• 1+ year of recent experience in reception, administration or a similar client-facing role.
• Previous experience in healthcare, social services, community services or a related environment.
• High school diploma.
• Strong written and verbal communication skills, with a professional and service-oriented approach.
• Proficiency with Microsoft Word and Excel, along with the ability to learn new software quickly.
• Excellent organization, time management and self-planning skills.
• Comfort working with confidential client information and interacting with individuals who may be accessing sensitive services.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.