Reception & Order Entry Coordinator

Elby Professional Recruitment; Toronto; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Hourly rate 20-23 CAD/hour

100% employer-paid benefits

2 weeks vacation

Employee discount program

Full-time barista on-site

Advancement opportunities

Job summary

Elby Professional Recruitment seeks a Reception & Administrative Coordinator who is organized, detail-oriented, and thrives in a fast-paced setting. This role blends reception, administration and customer support to support operations, sales and admin duties.

You will manage front desk interactions, assist with orders, data entry and general office coordination. The position offers a competitive hourly rate and benefits in a growing organization.

Qualifications

• Strong attention to detail and a commitment to accuracy.
• Excellent communication and customer service skills.
• Comfortable supporting the order desk through entry, inquiries, and coverage during busy periods.
• Quick to learn new systems and technology; ERP experience is a plus.

Responsibilities

• Greet customers, visitors, drivers and staff at front desk.
• Answer and direct calls, emails and inquiries.
• Support order desk with entry, verification and changes; respond to delivery questions.
• Ensure orders are entered accurately and processed timely.
• Maintain order docs and admin records.

Skills

Attention to detail

Customer service

Order desk support

ERP experience

Multitasking

Tools

ERP software

Job description

Our client is seeking a Reception & Administrative Coordinator who is organized, detail-oriented, and enjoys working in a fast-paced environment. This role is a blend of reception, administration, and customer support; this is an excellent opportunity for someone looking to gain exposure to a growing business and build a career within customer operations, sales support, or administration.

What our client has to offer:

• Hourly rate of $20-$23/hour
• 100% employer-paid benefits
• 2 weeks vacation
• Employee discount program
• Full-time barista on-site
• Stable, growing organization with opportunities for advancement

Responsibilities:

• Greet customers, visitors, drivers, and staff while maintaining a professional and welcoming front desk experience.
• Answer and direct incoming calls, emails, and general inquiries.
• Support the order desk through order entry, order verification, customer inquiries, order changes, and delivery-related questions.
• Ensure customer orders are entered accurately and processed in a timely manner.
• Maintain order documentation and support administrative record-keeping.
• Receive and distribute mail, packages, and deliveries.
• Provide administrative support including data entry, filing, scanning, and document preparation.
• Assist with office coordination, meetings, vendor management, and other day-to-day administrative requirements.

Qualifications:

• Strong attention to detail and a commitment to accuracy.
• Excellent communication and customer service skills.
• Comfortable supporting the order desk through order entry, customer inquiries, and coverage during busy periods.
• Quick to learn new systems and technology; previous ERP experience is considered an asset.
• Enjoys a busy environment, can manage multiple priorities, and is always willing to jump in and support the team where needed.

This posting is for an open vacancy currently available within our client's organization.

To be eligible for this role, you must be legally eligible to work in Canada.

Please note that we use AI tools as part of our recruitment process to enhance efficiency and improve candidate experience.

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