Reception & Guest Experience Coordinator, Part Time

Socket.dev; Vancouver; On-site; CAD 28,000 - 36,000; Part time

Job summary

Compass Group Canada seeks a part-time Reception & Guest Experience Coordinator in Toronto to create a warm, engaging work environment for employees, executives, and visiting clients. You'll manage the welcome experience, registrations, and space reservations while coordinating with facilities, tech teams, and vendors.

The role requires strong communication, relationship-building, and Microsoft Office skills, plus a willingness to obtain Smart Serve certification.

Qualifications

• Excellent written and verbal communication skills required.
• Strong relationship-building abilities with stakeholders.
• Analytical mindset and adaptability in a fast-paced environment.
• Solid technical skills and ability to learn internal/external systems.
• Ability to manage competing priorities and meet deadlines.
• Proficient in Microsoft Office (Excel, Outlook, Teams, PowerPoint).
• Smart Serve certification or willingness to obtain it.

Responsibilities

• Provide engaging, welcoming service to all office visitors.
• Coordinate space reservations and guest registrations from reception.
• Collaborate with facilities and technology teams for in-office experience.
• Register and check in clients and visitors using internal systems.
• Coordinate with vendors and catering for meetings and events.
• Assist with planning meetings and community events as required.
• Support security, fire, health, and safety guidelines.
• Handle opening and closing duties and mail/courier tasks.
• Share information about the office and local amenities.

Skills

Excellent written and verbal comms

Relationship building

Analytical and adaptability

Technical skills and systems literacy

Time management under deadlines

MS Office proficiency

Smart Serve certification or willing

Problem-solving

Education

Hospitality degree or experience

Tools

Microsoft Office

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Restaurant Associates?Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

Job Summary

The hourly wage rate for this position is $23 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

Tuesday-Thursday from 8:00am-2:00pm.

Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, theReception & Guest Experience Coordinatorwill be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients of a leading consulting and technology company located in downtown Toronto ON.

If you were to come on board as ourReception & Guest Experience Coordinator, we’d ask you to do the following for us:

• Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience.
• Coordinate space reservations and guest registrations from the main reception desk.
• Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience.
• Register and check in clients and visitors as required using internal systems.
• Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office meetings and events.
• Assist with planning and communicating office meetings and community events a required.
• Support activities for security, fire, health, and safety guidelines as required.
• Conduct opening and closing duties.
• Assist with mail and courier duties as required.
• Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
• Other duties as assigned.

Think you have what it takes to be ourReception & Guest Experience Coordinator? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels.
• Excellent written and verbal communication skills.
• Strong relationship building skills.
• Strong analytical and adaptability skills
• Strong technical skills and ability to learn and operate internal and external systems.
• Ability to manage competing priorities and meet frequent deadlines.
• Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) preferred.
• Smart serve certified or willingness to become smart serve certified.
• Resourceful learner with an improvement mindset and strong problem-solving abilities.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.