Receptionist/ Coordinator, Full Time

COMPASS GROUP CANADA; Edmonton; On-site; CAD 30,000 - 37,000; Full time

Job summary

Compass Group Canada is seeking a Receptionist/Coordinator to support clerical and administrative functions at our Edmonton site. The role involves reception, filing, vendor invoicing, and coordination of staffing and visitors.

Ideal candidates have post-secondary Office Administration training or 1–2 years of related experience, strong communication skills, and proficiency with Microsoft Office. This position is office-based and supports multiple departments.

Qualifications

• Post-secondary education in Office Administration or 1–2 years of office experience.
• Strong verbal and written communication and relationship-building.
• Proficient in computer skills and quick to learn software programs.
• Ability to adapt to a fast-paced environment and meet deadlines.
• Excellent interpersonal skills and reliability.
• Proficiency in Microsoft Office.

Responsibilities

• Oversee general operation of the unit office and maintain cost records.
• Answer telephones and direct inquiries professionally.
• Maintain confidential personnel files.
• Assist management with confidential employment documents.
• Process vendor invoices and perform monthly reconciliations.
• Coordinate visitor processing, reception and badge activation.
• Support staffing and scheduling when employees are absent.
• General reception and customer service duties.

Skills

Communication skills

Microsoft Office

Interpersonal skills

Adaptability

Education

Office Administration education

Tools

Microsoft Office

Job description

The hourly wage range for this position is $22.00 - $27.00 Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

Job Summary

Responsible for clerical functions and administrative support.

Essential Duties and Responsibilities:

• Oversee general operation of the unit office to include upkeep of operating cost records, associate files, compliance, record retention in addition to organization and filing of records and other operational supporting documentation that may be required.
• Answer telephones and directs inquires in a professional manner.
• Maintain confidential personnel files.
• Assist management staff in preparing confidential employment documents, including but not limited to proposed disciplinary notices.
• Open and routes incoming mail, answers correspondence and prepares outgoing mail.
• Assist with staffing, including finding staff when employees call out on short notice.
• Process vendor invoices for payment - making sure there is no discrepancy in pricing.
• Perform monthly vendor statement reconciliations.
• Assist in preparation of end of month financial reports.
• Attend in-service and/or safety meetings as required.
• Mail and courier services management
• Visitor processing and reception services, including receiving visitors and deliveries at the main floor reception area
• Delivery management for IMS and freight elevator booking coordination
• Shared boardroom booking management for the 3rd and 4th floors
• Visitor and employee badge activation, as required
• General reception and customer service duties
• other duties as assigned

Qualifications:

Think you have what it takes to be one of our Receptionists/ Coordinators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Post-secondary education in Office Administration, and/or one to two years of office administration experience.
• Strongverbal and written skills,with an ability to maintain good relationships with suppliers, staff, clients.
• Strong computer skills and ability to learn various software programs quickly.
• Ability to adapt to a changing and fast-paced environment.
• Excellent interpersonal skills.
• Ability to meet strict deadlines and take direction/feedback.
• Microsoft Office proficiency.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.