Reception, Chester Basin Animal Hospital

VCA Animal Hospitals; Chester; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading animal care provider in Chester Basin is looking for a Veterinary Assistant, Receptionist to join their team. This role is essential for providing excellent customer service and support to clients and their pets. Responsibilities include managing appointments, maintaining a clean reception area, and assisting with billing. The position offers competitive wages, generous personal pet care discounts, and exceptional career development opportunities. Join a caring culture that makes a significant difference in animal wellness.

Benefits

RRSP Employer 5% Group Match Program

Competitive wages and benefits

Annual uniform allowance

Career development opportunities

Employee Assistance Program

Referral Bonus Rewards

Generous personal pet care discounts

Qualifications

• Strong communication skills to assist clients and pets.
• Aptitude for creating a welcoming environment.
• Ability to manage and track appointments effectively.

Responsibilities

• Help clients and pets feel welcomed and appreciated.
• Admit and discharge pet patients, schedule appointments.
• Maintain cleanliness of reception and common areas.

Skills

Excellent customer service skills

Ability to answer a multiline phone system

Respond to and manage email correspondence

Invoicing and billing

General housekeeping duties

Willingness to learn veterinary services

Job description

Front Desk Location: Chester Basin, NS

Chester Basin Animal Hospital is welcoming an engaging Veterinary Assistant, Receptionist to join our team ! This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

• Ability to answer a multiline phone system track and book, and follow up with appointments effectively

• Respond to and manage email correspondence; clients, referring veterinarians & internal office messages

• Admitting and discharging pet patients; scheduling appointments

• Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

• General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

• Willingness to learn more regarding; veterinary services; updated medical office procedures; and assist the Veterinary staff with various tasks and treatments

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in:We have the right fit for you!

• RRSP Employer 5% Group Match Program! Saving for your future just got easier!

• VCA Canada RRSP Student Loan Program- Ask us more!

• A caring culture of Wellness and Appreciation!

• Competitive wages and benefits!

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Employee Assistance Program

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click APPLY now and join us!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.

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