Real-Time National Logistics Dispatcher

dynacare; Brampton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

RRSP match

Employee stock purchase program

Internal mobility opportunities

Job summary

Dynacare is seeking a Logistics Dispatcher to manage real-time dispatching, route coordination, and monitoring of time-sensitive medical specimen transportation within a centralized model. The role requires strong decision-making and the ability to adapt quickly in a fast-paced environment.

You will serve as the primary contact for drivers and internal stakeholders, ensuring on-time performance and compliance across regions, with shifts covering Days, Afternoons, and Evenings on-site.

Responsibilities

• Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions.
• Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinators.
• Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptions.
• Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows.
• Balance competing priorities while maintaining service levels and operational flow.

Job description

Dynacare is seeking a Logistics Dispatcher to manage real-time dispatching, route coordination, and monitoring of time-sensitive medical specimen transportation within a centralized model. The role requires strong decision-making and the ability to adapt quickly in a fast-paced environment.

You will serve as the primary contact for drivers and internal stakeholders, ensuring on-time performance and compliance across regions, with shifts covering Days, Afternoons, and Evenings on-site.