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NHS Jobs; Kilburn; On-site; CAD 67,000 - 90,000; Full time

Job summary

NHS Jobs is seeking a Payroll, Pensions, Expenses and Benefits Officer to manage payroll transactions and related processes within ESR. You will validate data, process pension and benefits changes, and ensure accuracy and timely payments across the NHS payroll cycle.

The role requires meticulous data handling, strong compliance with HMRC rules, and collaboration with finance and HR teams to resolve discrepancies and respond to queries from staff and managers.

Qualifications

• Experience handling payroll cycles end-to-end.
• Strong understanding of pension schemes and employee benefits.
• Ability to process expenses accurately and timely.

Responsibilities

• Process payroll transactions accurately and within deadlines.
• Validate starts, changes, transfers and leavers in ESR.
• Handle overtime, allowances, deductions and salary amendments.

Skills

Payroll processing

Pension administration

Expense processing

Benefits administration

Tools

ESR

Giltbyte Easy Expenses

NHS Pensions interface

Job description

Payroll, Pensions, Expenses and Benefits Officer

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Process payroll transactions accurately and within agreed payroll deadlines.Process and validate new starter, contractual changes, transfers and leaver transactions within ESR. Review and validate employee data including pay band, salary, contractual hours, cost centres and employment details. Process overtime, enhancements, allowances, deductions, salary amendments, retrospective adjustments and contractual changes. Undertake payroll validation and quality assurance checks. Validate payroll processing runs and investigate discrepancies. Investigate and resolve payroll discrepancies, underpayments and overpayments. Reconcile payroll transactions and payroll reports. Ensure employees are paid accurately and on time. Support monthly, supplementary and year-end payroll activities. Process Occupational Sick Pay in accordance with NHS Terms and Conditions of Service. Process Statutory Sick Pay (SSP), Statutory Maternity Pay (SMP), Statutory Paternity Pay (SPP) and Statutory Adoption Pay (SAP). Produce payroll reports and management information as required. Process NHS Pension Scheme opt-out requests for new starters. Validate pension opt-out documentation and update ESR records accordingly. Ensure payroll deductions are amended accurately following opt-out requests. Maintain accurate records and audit trails relating to pension opt-out activity. Respond to administrative enquiries relating to pension opt-out processing. Signpost employees to NHS Pensions where specialist pension advice is required. Process travel, mileage, subsistence, relocation and other authorised expense claims. Process employee expense claims using Giltbyte Easy Expenses. Validate and process expense claims ensuring appropriate approvals and supporting documentation are provided. Investigate and resolve employee and manager queries relating to expenses. Liaise with Finance colleagues regarding discrepancies and payment issues. Support reconciliations between Giltbyte Easy Expenses, ESR and payroll processes. Ensure compliance with HMRC requirements relating to expenses and reimbursements. Administer payroll-related employee benefits and salary sacrifice schemes. Process benefit-related payroll deductions and amendments. Maintain accurate records relating to employee benefits and reward programmes. Support communication and promotion of Trust benefits and reward initiatives, including Perkbox. Respond to employee and manager enquiries relating to benefits and reward schemes. Liaise with benefit providers and internal stakeholders to resolve administrative queries. Support enrolment, amendment and leaver processes relating to employee benefits and reward programmes. Manage payroll, pension, expenses and benefits cases received through the Employee Service Centre (ESC) Portal and other approved channels. Review, prioritise and process cases within agreed service standards. Maintain ownership of cases through to resolution. Provide timely, professional and accurate updates to employees and managers. Ensure actions and outcomes are recorded accurately within the ESC Portal. Escalate complex or high-risk cases where appropriate. Monitor caseloads and identify opportunities for service improvement.