Rail Operations Conductor — Safe, On-Time Service

ALSTOM Gruppe; Vancouver; On-site; CAD 170,000 - 174,000; Full time

Benefits offered by this job

Social coverage

Stability in rail industry

Job summary

ALSTOM Gruppe in Canada is seeking a Conductor to ensure safety, punctuality and high-quality service for the public and passengers. This full-time role operates Monday to Friday with a 12-hour day at an hourly rate of $54.95/h.

You will work in enclosed locomotive, perform boarding assistance, handle customer service issues, coordinate with host railways, and report defects to maintenance. English communication is required; CROR certification and a valid driver’s license are mandatory.

Qualifications

• Current/valid CROR certification mandatory
• Formal training or experience in customer service
• Excellent communication skills in English
• A valid driver’s license is required
• Exposure to the railway industry will be considered as a definite asset

Responsibilities

• Assisting and informing passengers with boarding and disembarking
• Attending to, resolving and escalating customer service issues
• Interfacing regularly with host railway's rail traffic control centers
• Relaying information to the maintenance staff on defects

Skills

Excellent communication

Valid driver's license

English proficiency

Railway industry exposure

Education

CROR certification

Customer service training

Job description

ALSTOM Gruppe in Canada is seeking a Conductor to ensure safety, punctuality and high-quality service for the public and passengers. This full-time role operates Monday to Friday with a 12-hour day at an hourly rate of $54.95/h.

You will work in enclosed locomotive, perform boarding assistance, handle customer service issues, coordinate with host railways, and report defects to maintenance. English communication is required; CROR certification and a valid driver’s license are mandatory.