Quality Specialist - Diagnostic Services

Shared Health-Soins Communs; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

Shared Health-Soins Communs is seeking a qualified individual for a quality compliance position in Winnipeg, Manitoba. This role requires collaboration across various departments to ensure quality standards are met in diagnostic services. Candidates should have a degree from an accredited program related to medical technology and three years of experience in a quality role. Strong interpersonal, time management, and communication skills are essential. The position may require travel across Manitoba and offers a dynamic workplace environment.

Qualifications

• 3 years of experience working within a quality role capacity or team.
• Knowledge of accreditation requirements and quality management principles.
• Current registration/licensing with applicable professional body.

Responsibilities

• Work with Operational, Technical, Medical, and Quality departments.
• Ensure compliance of Shared Health Diagnostic Services Quality Management System.
• Travel within Manitoba to all Shared Health Diagnostic sites.

Skills

Effective interpersonal skills

Ability to identify solutions to problems

Effective time management skills

Ability to work under pressure

Strong verbal and written communication

Education

Graduate from an accredited school for Medical Laboratory Technology or similar

Certificate in Quality Management preferred

Tools

Microsoft Office programs

Job description

Overview

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Effectively work with Operational, Technical, Medical, and Quality departments to ensure continuous compliance of Shared Health Diagnostic Services Quality Management System.

Experience

• 3 years of experience working within a quality role capacity or team.
• Knowledge of accreditation requirements, regulations and quality requirements as they pertain to diagnostic service provision (laboratory, diagnostic imaging, transfusion medicine, NICT).
• Knowledge of quality management principles.
• Knowledge and experience with data analysis and basic statistics.

Education (Degree/Diploma/Certificate)

• Graduate from an accredited school for one of the following:
• Medical Laboratory Technology.
• Medical Imaging Technology.
• Cross training for Laboratory/Diagnostic Imaging Technology.
• Cardiology Technology.
• Certificate in Quality Management preferred.
• Working knowledge of Quality Management System components and duties.
• Quality training.
• Auditor/inspector training.
• Suitable combination of education and experience may be considered.

Certification/Licensure/Registration

• Current registration/licensing with applicable professional body.

Qualifications And Skills

• Effective interpersonal skills and a demonstrated ability to promote teamwork, collaboration and partnership.
• Ability to identify and prioritize options as potential solutions to problems and issues.
• Effective time management skills.
• Ability to work under pressure to meet competing demands and deadlines and deal effectively with difficult and sensitive situations.
• Able to establish and maintain productive working relationships by demonstrating tact, discretion, diplomacy, behavioural flexibility and effective verbal and written communication.
• Ability to work independently and remotely at times.
• Windows computer environment considered an asset.
• Microsoft Office programs considered an asset.
• Workplace Health & Safety Program or training preferred.

Physical Requirements

• Work primarily in an office environment.
• Travel within Manitoba to all Shared Health Diagnostic sites.

Conditions of Employment

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Equity, Inclusion and Accommodations

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accommodations are available upon request during the assessment and selection process.