Quality Specialist - Diagnostic Services

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

Shared Health is seeking a Quality Specialist for Diagnostic Services in Winnipeg. The role ensures ongoing compliance with the Quality Management System across diagnostic services, including laboratory, imaging and transfusion medicine, through data-driven quality activities.

Responsibilities include coordinating with Operations, Medical, and Technical teams; supporting accreditation processes; and travelling to Shared Health Diagnostic sites within Manitoba to perform assessments and ensure

Qualifications

• Academic or professional background in diagnostic services relevant to quality roles.
• Familiarity with accreditation requirements and regulatory standards for diagnostic services.
• Experience with continuous quality improvement and data analysis.

Responsibilities

• Effectively collaborate with Operational, Technical, Medical, and Quality teams to maintain compliance of the Quality Management System.
• Monitor performance metrics and lead improvement initiatives across diagnostic services (lab, imaging, transfusion, NICT).
• Travel within Manitoba to Shared Health Diagnostic sites as needed and ensure audits are completed.

Skills

Quality management

Data analysis

Regulatory requirements

Accreditation

Communication

Teamwork

Independent work

Education

Medical Laboratory Technology

Medical Imaging Technology

Quality Management certificate

Auditor training

Tools

Microsoft Office

Job description

Quality Specialist - Diagnostic Services

Requisition ID: 401180

Position Number: 20077532

Posting End Date: Open Until Filled

City: Winnipeg

Employer: Shared Health

Site: Shared Health - Health Sciences Centre

Department / Unit: Quality Shared Health Diagnostic Service

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 05/01/2026

FTE: 1.00

Anticipated Shift: Days;Standby coverage as required; On Call

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Effectively work with Operational, Technical, Medical, and Quality departments to ensure continuous compliance of Shared Health Diagnostic Services Quality Management System.

Experience

• 3 years of experience working within a quality role capacity or team.
• Knowledge of accreditation requirements, regulations and quality requirements as they pertain to diagnostic service provision (laboratory, diagnostic imaging, transfusion medicine, NICT).
• Knowledge of quality management principles.
• Knowledge and experience with data analysis and basic statistics.

Education (Degree/Diploma/Certificate)

• Graduate from an accredited school for one of the following:
  • Medical Laboratory Technology.
  • Medical Imaging Technology.
  • Cross training for Laboratory/Diagnostic Imaging Technology.
  • Cardiology Technology.
• Certificate in Quality Management preferred.
• Working knowledge of Quality Management System components and duties.
• Quality training.
• Auditor/inspector training.
• Suitable combination of education and experience may be considered.

Certification/Licensure/Registration

• Current registration/licensing with applicable professional body.

Qualifications and Skills

• Effective interpersonal skills and a demonstrated ability to promote teamwork, collaboration and partnership.
• Ability to identify and prioritize options as potential solutions to problems and issues.
• Ability to work under pressure to meet competing demands and deadlines and deal effectively with difficult and sensitive situations.
• Able to establish and maintain productive working relationships by demonstrating tact, discretion, diplomacy, behavioural flexibility and effective verbal and written communication.
• Ability to work independently and remotely at times.
• Windows computer environment considered an asset.
• Microsoft Office programs considered an asset.
• Workplace Health & Safety Program or training preferred.

Physical Requirements

• Work primarily in an office environment.
• Travel within Manitoba to all Shared Health Diagnostic sites.
  

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.