Quality Control Assistant Manager

Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc.; Toronto; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

On-site gym

Employee Health Benefits

Corporate Discount Program

GRSP/DPSP

Job summary

Crystal Claire Cosmetics Inc. seeks a Quality Control Assistant Manager to lead daily QC activities, ensure GMP/GLP compliance, and supervise QC staff. This role oversees testing of raw materials, bulk products, and packaging components, with emphasis on documentation and continuous improvement.

You will coordinate with multiple departments to resolve quality issues, review results, and support CAPA processes. The position reports to the Quality Control Manager and is based in Scarborough, ON.

Qualifications

• Bachelor’s degree in Chemistry, Biology, Pharmaceutical Sciences, or related field; equivalent education and experience.
• Minimum 3–5 years of QC experience in GMP-regulated manufacturing, preferably cosmetics/pharma/personal care.
• Supervisory or team leadership experience preferred.
• Proficiency in Mandarin and English, both written and verbal.
• Good knowledge of GMP/GLP requirements and regulatory standards.

Responsibilities

• Support in managing daily QC activities: raw material and packaging component testing, bulk testing, filling and packaging line inspection, and product release activities.
• Ensure QC activities comply with GMP/GLP, SOPs, quality standards, and regulatory requirements.
• Supervise, train, and guide QC personnel to ensure proper testing, inspections, documentation, and QC actions.
• Monitor QC workflow, assign daily tasks, and ensure timely completion of testing and inspections.
• Assist in investigating deviations, OOS results, non-conformances, and customer complaints; support CAPA implementations.
• Coordinate with departments to resolve quality issues and communicate results promptly.
• Supervise QC activities related to line trials, first production batches, label claims, stability studies, and compatibility studies.
• Review testing results and QC documentation for accuracy and completeness.
• Support evaluation of product quality based on specifications and historical performance.
• Monitor QC performance and drive process improvements.
• Ensure testing/inspection activities meet cycle times and escalate delays to management.
• Assist in preparing and updating QC SOPs, test methods, protocols, and GMP documentation.
• Maintain QC equipment and instruments per procedures.
• Support audits by ensuring QC records meet quality and regulatory requirements.
• Perform other related duties as assigned.

Skills

Mandarin

English

GMP/GLP knowledge

Quality control procedures

Attention to detail

Problem solving

Education

Bachelor's degree in Chemistry/Biology/Pharmaceutical Sciences

Tools

MS Office

Job description

Crystal Claire Cosmetics Inc. has inspired the industry with its award-winning cosmetics services since 2004. We embrace research and innovation - ceaselessly bringing advanced cosmeceutical technologies and ingredients into our creation.

At Crystal Claire Cosmetics Inc., we take pride in our innovation, expertise, and excellence in creating the finest cosmetic formulas and packaging solutions for our clients. We partner with the world’s top leading cosmetics companies in providing full integrated turnkey solutions. We value and respect individuality and personal initiative where all employees can develop, grow, and achieve their career goals.

Join us, and be the sparkle of our team!

Job Title: Quality Control Assistant Manager

Department: Quality Control

Wage Category: Annual Salary with Benefits

Report to: Quality Control Manager

Location: 165 Milner Ave, Scarborough, ON, M1S 4G7

Annual Salary: $60,000 to $65,000

Duties and Responsibilities:

• Support in managing daily QC activities, including raw material and packaging component testing, bulk testing, filling and packaging line inspection, and product release activities.
• Ensure QC activities are performed in compliance with GMP/GLP requirements, established SOPs, quality standards, and applicable regulatory requirements.
• Supervise, train, and provide guidance to QC personnel to ensure proper execution of testing procedures, inspections, documentation, and quality control activities.
• Monitor QC workflow, assign daily tasks, and ensure testing and inspection activities are completed accurately and within established timelines.
• Assist in investigating deviations, out-of-specification (OOS) results, non-conformances, and customer complaints. Support root cause analysis and implementation of corrective and preventive actions (CAPAs).
• Coordinate with relevant departments to resolve quality-related issues and ensure timely communication of inspection and testing results.
• Supervise QC activities related to line trials, first production batches, label claim determinations, stability studies, and compatibility studies.
• Review testing results, inspection records, and QC documentation to ensure accuracy, completeness, and compliance with established specifications.
• Support the evaluation of product quality based on approved specifications and historical performance. Assist in reviewing range boards in collaboration with relevant departments.
• Monitor QC performance, identify opportunities for process improvement, and support the implementation of corrective actions to improve efficiency and quality.
• Ensure QC testing and inspection activities are completed within established cycle times and promptly escape any delays or quality concerns to management.
• Assist in preparing, reviewing, and updating QC SOPs, test methods, protocols, and other GMP-related documentation.
• Ensure QC equipment and instruments are properly maintained, calibrated, and used in accordance with established procedures.
• Support internal and external audits by ensuring QC documentation, records, and practices meet applicable quality and regulatory requirements.
• Perform other related duties as assigned by management.

Qualifications and Skills Required:

• Bachelor's Degree in Chemistry, Biology, Pharmaceutical Sciences, or a related scientific discipline, or equivalent education and experience.
• Minimum 3–5 years of relevant quality control experience in a GMP-regulated manufacturing environment, preferably in the cosmetics, pharmaceutical, or personal care industry.
• Previous supervisory or team leadership experience is preferred.
• Proficiency in Mandarin and English, both written and verbal, is required.
• Good knowledge of GMP/GLP requirements, quality control procedures, and applicable regulatory standards.
• Experience with raw material testing, packaging component inspection, bulk product testing, and finished product quality control.
• Familiarity with deviation investigations, OOS investigations, CAPA processes, and quality documentation.
• Strong organizational, problem-solving, communication, and interpersonal skills.
• Ability to supervise daily operations, prioritize multiple tasks, and meet established deadlines.
• Proficiency in Microsoft Office and general computer applications.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong attention to detail, adaptability, and commitment to continuous improvement.

We care for our employees:

• Convenient public transit (bus stop right outside the facility)
• On-site free parking
• On-site gym
• Employee Health Benefits
• Corporate Discount Program
• Group Retirement Saving Plan / Deferred Profit-Sharing Plan (GRSP/DPSP)

For more information, please visit ourCompany Websiteor follow us on LinkedIn at https://www.linkedin.com/company/crystal-claire-cosmetics-inc/.

This posting represents an existing vacancy within our organization.

We affirm that our hiring process, including candidate screening, evaluation, and selection, does not involve the use of Artificial Intelligence (AI) or automated decision-making tools.

Crystal Claire Cosmetics Inc. is an equal opportunity employer. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination. Accommodation is available for applicants with disabilities during all stages of the recruitment process.