Quality Assurance Coordinator

Top Gum North America (formerly Island Abbey Nutritionals™); Charlottetown; On-site; CAD 40,000 - 50,000; Full time

Job summary

Top Gum North America in Charlottetown, PEI, seeks a Quality Assurance Coordinator to support GMP compliant production and continuous improvement in a regulated manufacturing environment.

You will perform QA reviews, manage deviations and OOS investigations, coordinate with vendors and labs, and deliver training on GMP/HACCP standards while ensuring product specs and regulatory compliance.

Qualifications

• Related degree or diploma and experience working in Quality Assurance in a GMP manufacturing environment.
• Knowledge and experience with GFSI standards (SQF, BRC, FSSC), HACCP, SOPs, GMPs would be asset
• Knowledge of electronic Quality Management Systems (eQMS) would be asset
• Microbiology knowledge and sampling will be an asset.
• Excellent communication skills written as well as spoken.
• Proficient in the use of Microsoft Office products- excel and power point
• Must be well organized and demonstrate effective time management skills
• High attention to detail.

Responsibilities

• Perform QA review of production documentation associated with quality issues, including deviations, change controls, discrepancies, and reworks
• Initiate OOS investigations as required by internal procedures and reporting out of specifications results and investigations to the Quality manager immediately as they occur.
• Assist with root cause investigation and risk analysis
• Handle vendor and customer complaint investigations, resolution, and tracking, and act as support for the vendor complaint management.
• Perform QA review of Batch Production Records (BPRs) to support finished goods release
• Coordinate with 3rd party lab for managing raw and finished product, and environmental monitoring activities.
• Assist in reviewing and executing the QA release of incoming materials, in-process goods and materials, and final products
• Conduct the QA review of equipment documentation, including but not limited to qualification, maintenance, and calibration records.
• Collaborate with other departments to ensure that quality control and sanitation standards are established and maintained throughout all manufacturing operations.
• Deliver training and orientation materials about GMP, HACCP and related topics
• Assist the logistics team in providing all required documentation for export of finished goods
• Assist in maintaining the supplier approval program
• Assist and perform internal audits
• Assist in inspections and audits by regulatory agencies, customers, and third-party agencies
• Ensure compliance with product specifications, labeling, and regulatory standards
• Performs other duties as assigned

Skills

Quality Assurance

GMP

HACCP

GFSI standards

Documentation

Communication

Excel

Time management

Education

Related degree or diploma in Quality Assurance

Tools

Excel

PowerPoint

Job description

POSITION:

Quality Assurance Coordinator

REPORTS TO:

Quality Manager

SALARY:

Compensation commensurate with education and experience, range 40 - 50K

TERMS OF EMPLOYMENT:

Temporary 12 months, Full Time

LOCATION:

Charlottetown, PEI

About Us

We provide full-service contract manufacturing, bottling, and packaging solutions for gummy natural health products, supporting clients from concept through launch. Operating within a regulated manufacturing environment, we are committed to quality, compliance, and continuous improvement.

The Opportunity

The Quality Assurance Coordinator assures consistent quality of production by developing and enforcing good quality systems, validating processes, providing documentation, and control procedures to build quality parameters to mitigate quality risks.

Key Responsibilities

• Perform QA review of production documentation associated with quality issues, including deviations, change controls, discrepancies, and reworks
• Initiate OOS investigations as required by internal procedures and reporting out of specifications results and investigations to the Quality manager immediately as they occur.
• Assist with root cause investigation and risk analysis
• Handle vendor and customer complaint investigations, resolution, and tracking, and act as support for the vendor complaint management.
• Perform QA review of Batch Production Records (BPRs) to support finished goods release.
• Coordinate with 3rd party lab for managing raw and finished product, and environmental monitoring activities.
• Assist in reviewing and executing the QA release of incoming materials, in-process goods and materials, and final products.
• Conduct the QA review of equipment documentation, including but not limited to qualification, maintenance, and calibration records.
• Collaborate with other departments to ensure that quality control and sanitation standards are established and maintained throughout all manufacturing operations.
• Deliver training and orientation materials about GMP, HACCP and related topics.
• Assist the logistics team in providing all required documentation for export of finished goods.
• Act to support in maintaining the supplier approval program.
• Assist and perform internal audits
• Assist in inspections and audits by regulatory agencies, customers, and third-party agencies.
• Ensure compliance with product specifications, labeling, and regulatory standards.
• Performs other duties as assigned.

Qualifications

• Related degree or diploma and experience working in Quality Assurance in a GMP manufacturing environment
• Knowledge and experience working with GFSI standards (SQF, BRC, FSSC), HACCP, SOP’s, GMP’s would be considered an asset
• Knowledge of electronic Quality Management Systems (eQMS) would be considered as an asset
• Microbiology knowledge and sampling will be an asset.
• Excellent communication skills written as well as spoken.
• Proficient in the use of Microsoft Office products- excel and power point
• Must be well organized and demonstrate effective time management skills
• High attention to detail.

Other

Must have proof of eligibility to work in Canada

PHYSICAL ASPECTS OF POSITION (INCLUDES BUT IS NOT LIMITED TO):

This Position Requires The Ability To

• Stand, or walk for an extended period on a hard surface
• Life up to 25 lbs
• Work in a variety of temperatures
• Working with personal protective equipment
• Noise