Quality Assurance Coordinator

Just Quality International Inc.; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Just Quality International Foods is seeking a Quality Assurance Coordinator to join our on-site team at the corporate office. The role reports to the Quality Assurance Manager and collaborates with Logistics and Sales, with occasional supplier audits travel.

You will develop and audit procedures, manage supplier documents, review product labels, and analyze customer complaints to ensure quality and regulatory compliance across US and Canada.

Qualifications

• Post-Secondary Degree in Food Science, Microbiology, or a related field.
• Minimum 5 years of experience in Quality Assurance in food manufacturing.
• Certification as a PCQI or Quality System Internal Auditor.
• Experience implementing and auditing HACCP or GFSI standards.
• Experience with organic certification (USDA NOP or COP an asset).
• Knowledgeable of FDA or CFIA labeling regulations.
• Detail-oriented and able to work unsupervised.

Responsibilities

• Develop, implement, and audit procedures in line with the quality system to meet objectives and regulatory requirements.
• Audit manufacturing facilities where required.
• Perform risk assessments to ensure suppliers meet QA, food safety, and regulatory requirements.
• Manage supplier compliance documents and update customers’ documentation platforms.
• Participate in development, review, and approval of product labels.
• Develop product specifications aligned with US/Canadian Grade standards and customer requirements.
• Review and approve COAs.
• Document, investigate, and respond to customer complaints, following up with suppliers on RCA and CAPAs.
• Analyze and trend customer complaints using statistical charts.

Skills

PCQI or Internal Auditor

HACCP/GFSI knowledge

FDA/CFIA labeling knowledge

Microsoft Office

English communication skills

Education

Post-Secondary Degree in Food Science or Microbiology

Tools

Microsoft Office

Job description

QUALITY ASSURANCE COORDINATOR – FOOD INDUSTRY

Just Quality International Foods is a leading supplier of premium frozen fruits, vegetables, concentrates, and value-added food solutions. With our trusted global network and flexible approach, we offer over 100 products tailored to our clients’ needs. Proudly recognized by The Globe and Mail as one of Canada’s Top 500 Growing Companies (2021–2025).

JOB DESCRIPTION

Our Quality team is growing and is adding a Quality Assurance Coordinator to work on-site in our corporate office. The position reports to the Quality Assurance Manager and works collaboratively with the Logistics and Sales teams. This role may require some travel to audit our suppliers.

The individual will:

• Develop, implement, and audit procedures in keeping with JQI’s quality system to achieve its quality objectives and regulatory requirements
• Audit manufacturing facilities where required
• Perform appropriate risk assessments to ensure suppliers can meet quality assurance, food safety and regulatory requirements
• Manage supplier compliance documents ensuring they are current; simultaneously update customers’ documentation platforms
• Participate in the development, review, and approval of product labels
• Develop product specifications in conformance with US and Canadian Grade standards and customer requirements
• Review and approve COAs
• Document, investigate, and respond to customer complaints, following up with suppliers on RCA and CAPAs
• Analyze and trend customer complaints using statistical charts

QUALIFICATIONS

• Post-Secondary Degree in Food Science, Microbiology, or a related field
• Minimum 5 years of experience in Quality Assurance experience in food manufacturing
• Certification as a PCQI or Quality System Internal Auditor
• Demonstrable experience implementing and auditing HACCP or GFSI standards
• Experience with organic certification - USDA NOP or COP an asset
• Knowledgeable of FDA or CFIA labeling regulations
• Experience in thermal processing an asset
• Excellent organizational, multitasking, and time management skills
• Detail-oriented; works well unsupervised
• Strong knowledge of Microsoft Office, including pivot tables and statistical charts
• Excellent oral and written English

Just Quality International is proud to be an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.