Quality Assurance Analyst Senior

BrokerLink; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Quality Assurance Analyst to enhance their QA processes and lead a talented team. This role involves developing detailed test plans, performing manual and automated testing, and ensuring quality standards are met. The successful candidate will thrive in a supportive environment that values integrity and customer service. With a commitment to employee growth, the company offers flexible work arrangements and numerous perks, including competitive compensation and generous time off. Join this innovative firm to make a significant impact in the QA field!

Benefits

Flexible health and dental insurance benefits

Personal Spending allowance

RRSP with company matching

Employee Share Purchase Plan

Dress for your day policy

Competitive compensation with bonus potential

Employee discounts on various brands

Paid Time Off starting at 3 weeks of vacation annually

Recognition as one of Canada’s best employers

Qualifications

• 7+ years of hands-on software QA experience required.
• Proficiency in programming languages and test automation tools.

Responsibilities

• Lead QA activities and mentor team members on best practices.
• Review test plans and manage QA metrics and SLAs.

Skills

Software QA

Manual Testing

Automated Testing

API Testing

SQL

Test Automation Tools

Leadership

Communication

Education

Bachelor's Degree in Computer Science

Master's Degree in Computer Science

Tools

TestComplete

Job description

Join to apply for the Quality Assurance Analyst Senior role at BrokerLink.

Being a part of BrokerLink means embodying our values: acting with integrity, respecting others, maintaining a customer-driven mindset, striving for excellence, and showing generosity. These values underpin our diversity and inclusion initiatives, fostering a respectful and inclusive work environment.

We seek like-minded individuals committed to providing top-tier customer service and demonstrating professionalism.

We invest in our employees' success because your growth is our goal. Our mission, “we’re here to help people,” motivates us to retain the talented team members we attract. We offer numerous growth opportunities and a work environment that values our most important asset—our people. With over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Senior Quality Assurance Analyst to join BrokerLink at our Toronto office on a Permanent FT basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits
• Personal Spending allowance for a healthy lifestyle
• RRSP with company matching
• ESPP - Employee Share Purchase Plan with matching
• Dress for your day policy
• Competitive compensation with bonus potential
• Employee discounts on brands like Apple, Bell, Rogers, and more
• Paid Time Off including personal, volunteer, exam/study, jury duty, starting at 3 weeks of vacation annually
• Recognition as one of Canada’s best employers (e.g., Kincentric 2024)

The Position: The Senior Quality Assurance Analyst develops detailed test plans, reviews team plans, and oversees testing activities from planning through execution to ensure timely delivery and quality standards. They mentor team members on testing best practices, perform manual and automation testing, and track metrics for continuous process improvement.

What the Role Entails:

• Leading QA activities, managing workflows, tasks, and priorities.
• Mentoring team members on QA policies, methodologies, and emerging technologies.
• Providing project guidance, assessing scope, and ensuring comprehensive test coverage.
• Reviewing test plans, cases, and results, and creating regression suites.
• Acting as a liaison between QA and other stakeholders to align testing strategies.
• Managing QA metrics and SLAs, supporting the manager in their definition.
• Participating in project and team meetings, supporting testing during off-peak hours as needed.

The Successful Candidate will have:

• Relevant skills or equivalent experience.
• Bachelor’s or master’s degree in computer science or related field.
• At least 7 years of hands-on software QA experience.
• Experience with manual, automated testing, API, SQL.
• Proficiency in at least one programming language and test automation tools, including TestComplete.
• Knowledge of white box, black box, performance, and security testing.
• Ability to write clear test plans and cases.
• Strong understanding of QA methodologies, SDLC, DevOps, and testing tools.
• Experience with Waterfall and Agile methodologies.
• Excellent leadership, communication, and collaboration skills.
• QA or test automation certifications (preferred).
• Ability to manage priorities effectively.
• Insurance background is a plus.
• Ability to pass background and credit checks.

We thank all applicants; only those selected for interviews will be contacted.

BrokerLink is committed to accessibility; accommodations are available upon request.

Join us to live our values and grow your career in a supportive, inclusive environment. Visit our webpage for more: https://www.brokerlink.ca/campaign/discover-brokerlink