Quality Assurance Analyst - ESC

Information Services Corporation ISC; Toronto; Hybrid; CAD 53,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

Career development

Education support

Inclusive workplace

High-impact work

Job summary

ESC Corporate Services Ltd. is seeking a Quality Assurance Analyst in Toronto, Ontario. You will design and execute tests across multi-component systems, collaborating with BAs, Developers, and QA to ensure quality and coverage. The role emphasizes API testing (SOAP/REST) and thorough documentation of tests and defects.

Ideal candidates have 3–5 years of QA experience, strong analytical skills, and effective communication. A hybrid work model is offered with opportunities for professional growth.

Qualifications

• 3–5 years of software testing or quality assurance experience.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication with stakeholders.
• Experience testing SOAP and REST APIs.
• Ability to document tests, plans, and risk assessments.

Responsibilities

• Review requirements and design documentation to identify test conditions, gaps, risks, and coverage.
• Create and maintain comprehensive test cases from requirements.
• Perform functional, regression, integration, and non-functional testing as needed.
• Test integrations and APIs (SOAP, REST).
• Investigate, reproduce, document, and track defects; support resolution.

Skills

Software testing

API testing

SOAP web services

REST APIs

Education

Post-secondary education in Computer Science or IT

Tools

Test automation tools

Job description

Location: Toronto, Ontario

Company Name

ESC Corporate Services Ltd.

Location: Toronto, Ontario

Status: 1 Permanent full-time current Vacancy

Salary Range: The annual salary for this position ranges from $53,000.00 - 79,500.00. Exact compensation may vary based on qualifications, experience, and education.

Job Close Date: November 1, 2026

We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking for a Quality Assurance Analyst to help grow our business and contribute to our future.

What You’ll Do

The Quality Assurance Analyst plays an important role in our software development process, designing and executing tests across complex, multi-component systems. Reporting to the Manager, IT Solutions & Quality Assurance, key responsibilities include:

• Review requirements and design documentation to identify test conditions, potential gaps, risks, and appropriate test coverage.
• Create and maintain comprehensive test cases based on business and technical requirements.
• Perform testing across complex, multi-component systems, including functional, regression, integration, and non-functional tests, as required.
• Test integrations and APIs, including SOAP web services and REST APIs.
• Investigate, reproduce, document, and track software defects reported internally or externally, providing clear information to support resolution.
• Validate defect fixes through retesting and appropriate regression testing.
• Collaborate with Business Analysts, Developers, other QA Analysts, and project stakeholders to ensure appropriate test coverage and quality.

Knowledge & Qualifications

• Post-secondary education in Computer Science, Information Technology or a related field combined with 3-5 years of software testing or quality assurance experience. (An equivalent combination of education and experience will be considered).
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication skills, with the ability to collaborate effectively with technical and business stakeholders.
• Experience testing SOAP web services and REST APIs.
• Ability to deliver quality documentation & reports – status reports, test plans, test cases, bug tracking reports and risk assessments.
• Experience with test automation tools or frameworks, including creating, executing, or maintaining automated tests is an asset.
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What We Offer

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

• We believe in progress with purpose.
  • Innovative technology
  • A record of sustainable growth
  • Investment in diversifying lines of business
• We support your growth.
  • Career development and internal growth opportunities
  • Education support to help advance your skills
  • Opportunities to contribute to meaningful, high-impact work
• We care about people.
  • A supportive, inclusive workplace built on trust and collaboration
  • Recognition programs that celebrate contributions and achievements
  • A hybrid work schedule that supports work–life balance

A Little More About Us

ESC is a wholly owned subsidiary of ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us put public records at our customers’ fingertips with your customer-centric approach. If you are selected for an interview, please advise if you require any accommodations prior to the interview.