Quality Assurance Analyst

Butterfield Group; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading offshore bank and trust company is seeking a Quality Assurance Analyst in Halifax. The role involves reviewing financial crime processes, ensuring compliance, and providing feedback to improve team performance. Join a collaborative environment that values diversity and offers robust development opportunities.

Qualifications

• Experience in reviewing financial crime processes from a risk-based perspective.
• Strong analytical and critical thinking skills.

Responsibilities

• Conducting reviews of financial crime processes.
• Providing regular reporting on findings to senior stakeholders.

Skills

Analytical Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Education

University Degree

Tools

Microsoft Office

Job description

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Butterfield Support Services (Halifax) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company.

Reporting to the Team Lead, Quality Assurance, the Quality Assurance (QA) Analyst will join the QA team responsible for reviewing on-boarding, SAM / WLF Alerts, and periodic review financial crime processes. The QA Analyst ensures that analysts are adhering to the established procedures, due diligence requirements and risk appetite as per our Group Financial Crime Minimum Standards.

Your responsibilities will include :

• Conducting reviews of financial crime processes using the established methodology
• Providing regular reporting on the findings of the reviews to senior stakeholders
• Identifying trends, gaps and learnings through the review process and providing regular feedback sessions to the team of analysts, as well as escalating these thematic issues to senior stakeholders for review
• Ensuring appropriate corrective action is taken where undue risks / issues are identified
• Maintaining up to date knowledge of relevant regulations, policies, standards and procedures as well as ad hoc compliance requirements, leveraging knowledge and experience to help develop the proficiency of the team of analysts
• Building and sustaining effective relationships by working with units and business partners
• providing feedback of findings to team and manager for future opportunities to improve support
• Understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Contributing to the overall development of the Financial Crime Centre of Excellence
• Meeting obligations with respect to all regulatory and compliance obligations

Your qualifications and skills include :

• University degree or appropriate industry experience
• Detailed understanding of financial crime and compliance regulations
• experience in reviewing and assessing financial crime processes from a risk-based perspective
• strong analytical and critical thinking skills with the ability to collect, organize, analyse information with attention to detail and accuracy
• Working knowledge of banking products, services, banking systems, customer and account static data
• Self-starter with the ability to work as a team member
• Adept at report writing and presenting findings
• Excellent interpersonal skills and communication skills (both oral and written)
• Excellent organization skills with proven ability to work to deadlines and prioritize tasks
• Ability to work outside office hours when required to meet deadlines
• Proficient in use and understanding of Microsoft Office suite of applications, specifically Outlook, Excel, Access, Word and PowerPoint

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Visit www.butterfieldgroup.com / careers to view all opportunities and apply via our careers’ portal.

Closing Date : May 23, 2025

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Other

Banking and Financial Services

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Quality Assurance Analyst • Halifax, Halifax County, Canada