QUAC-Clinical Quality Assurance Coordinator

Lifemark; Canada; Remote; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work option

Job summary

Lifemark Health Group is seeking a Clinical Quality Assurance Coordinator to join our OWN program. This is a remote role with potential in-person meetings in the GTA on a monthly or quarterly basis.

The Coordinator will facilitate high-quality written communication to customers and support best practices with clinical staff, guided by your healthcare background and a commitment to delivering well-documented, standards-compliant care.

Qualifications

• 2+ years in the physical rehabilitation industry.
• University degree in a relevant healthcare field (e.g., kinesiology).
• Clinical/rehabilitation experience is an asset.
• Basic knowledge of applicable legislation (e.g., WSIB).
• Strong MS Word skills and ability to learn new systems.

Responsibilities

• Timely review of clinical reports and forms for quality and outcomes.
• Ensure reports meet legislative requirements and customer standards.
• Liaise with clinicians to discuss reports and provide guidance.
• Complete admin tasks in web-based systems for tracking/reporting.
• Communicate with customers and teams on clinical triage and referrals.
• Assist staff with recommendations and use of templates/formats.
• Maintain accurate records in tracking systems and meet timelines.

Skills

Rehabilitation experience

Education

Kinesiology degree

Tools

MS Word

Job description

Salary Range: $40,000.00 To $50,000.00 Annually

Clinical Quality Assurance Coordinator

Status: Permanent Full Time

Location: Home based office located in Ontario

Salary: $40,000.00 to $55,000.00 per year

Lifemark Health Group is looking for a Clinical Quality Assurance Coordinator to join our OWN program!

Are you a healthcare professional looking for a change? Lifemark Health Group is seeking a healthcare professional to work as a Quality Assurance Coordinator.

This is a remote position with potential for in-person meetings (within the GTA) on a monthly or quarterly basis.

The Quality Assurance Coordinator is responsible for facilitating exceptional written communication to our customers and supporting best practices with clinical staff.

To excel in this role, you rely on your healthcare background to offer guidance to clinical staff. You have a passion for supporting the delivery of high-quality services, accomplished through ensuring all written communication to customers reflects a professional, well-documented treatment outlined, supported by clinical findings.

You are highly organized with meticulous attention to detail, analytical in your thinking, and possess exceptional problem-solving skills. Superior verbal and written communication skills are required, framed with a solid knowledge and appreciation for the requirements of third-party funders.

Primary Responsibilities include:

• Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
• Ensuring reports are consistent with legislative requirements and customer standards
• Liaise with clinicians across the province to discuss reports and provide guidance and feedback as required
• Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting
• Communicate with customers and administrative teams on clinical triage and consultations for referrals, as applicable
• Assist clinical staff on formulation of recommendations, utilization of report templates/ standardized formats
• Maintain accurate records utilizing web-based tracking systems to monitor timelines, due dates and reporting expectations

Qualifications & Core Competencies:

The ideal candidate will have:

• 2+ years of experience in the physical rehabilitation industry,
• University degree in a relevant healthcare domain (i.e. Kinesiology, Exercise Therapy)
• Clinical/rehabilitation experience conducting FCEs, Ergonomic Assessments, JSAs and clinical evaluations considered an asset
• Basic working knowledge of relevant legislation as it relates to key customers (e.g. knowledge of the WSIB etc.)
• Solid working knowledge of MS Word and the ability to learn and navigate new systems

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca