QA Technician

Unilever; Central Ontario; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a global leader in the Ice Cream industry and become part of a dynamic team dedicated to quality and innovation. This role focuses on ensuring compliance with quality standards and fostering a culture of inclusivity and growth. With opportunities for career development, you will engage in various quality improvement activities and support the implementation of best practices. Be part of a forward-thinking organization that values employee well-being and sustainability, while working in a fast-paced environment that encourages learning and adaptability. This is an exciting opportunity to make a significant impact in a thriving sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Holidays

Parental Leave

Disability Insurance

Voluntary Benefits

Qualifications

• Bachelor’s Degree or Diploma in Science, Microbiology, Chemistry, or related field.
• Knowledge of HACCP, FSMA, and GMPs in food plants.

Responsibilities

• Support quality testing programs and compliance with standards.
• Monitor quality data and participate in process improvement teams.
• Ensure compliance with regulatory requirements related to quality.

Skills

Analytical Skills

Conflict Management

Root Cause Analysis

Attention to Detail

Time Management

Education

Bachelor’s Degree in Science

Post-Secondary Diploma in Microbiology

Tools

SAP

Microsoft Office

PowerBI

Job description

Join Unilever Ice Cream!

If you want to work for a global, leading Ice Cream company with €7.9bn Turnover in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as part of the €1 trillion snacking and refreshment industry, growing at a high pace. We own strong brands including Ben & Jerry’s, Breyers, Magnum, Talenti, Popsicle, Good Humor, Klondike, and Yasso. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, planned to separate from Unilever by November 2025.

Ice Cream has distinct characteristics from Unilever’s other businesses, and its growth will be better delivered under a different ownership structure. We are committed to developing talent and building a diverse and inclusive culture. You will have ample options for career growth and exploration within the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey as we build the new company.

Duties and Responsibilities:

1. Support the implementation and assessment of ongoing compliance to quality testing programs aligned with UL/external requirements and specifications.
2. Assist in controlling non-conforming materials and products through proper procedures.
3. Ensure on-site Quality laboratories operate according to Good Laboratory Practices and UL/external standards, including safety and test methods.
4. Support calibration and maintenance programs for inspection, measurement, and testing equipment.
5. Monitor and verify fill parameters to ensure product fill control and compliance.
6. Maintain systems for recording and preserving key quality data and information.
7. Participate in Quality and Food Safety process improvement teams within the factory.
8. Ensure the use of UL-required IT systems, practices, and tools to reduce quality losses.
9. Engage in structured quality improvement activities related to customer and consumer issues.
10. Collect and analyze supplier performance data to improve inbound material quality.
11. Conduct process capability studies to align process capabilities with specifications.
12. Support management of quality-related projects using current tools and practices.
13. Assist in completing and maintaining audits, GMP inspections, and certifications.
14. Verify and document compliance with regulatory requirements related to quality and safety.

Qualifications:

• Bachelor’s Degree or Post-Secondary Diploma in Science, Microbiology, Chemistry, or related field
• Understanding of HACCP, FSMA, and HACCP Level 1, 2 (asset)
• Knowledge of GMPs in a food plant
• Ability to manage conflicts and foster an inclusive environment
• Adaptability to a fast-paced environment
• Knowledge of root cause analysis tools (e.g., 5 Whys, 4-M analysis)
• Strong analytical and laboratory skills with attention to detail
• Self-motivated, quick learner, and process-oriented
• Excellent time management and organizational skills
• Ability to work shifts, including overtime and weekends
• Experience with SAP, SAP QM, and Microsoft Office tools (Excel, PowerPoint, Word, Teams, PowerBI)

Benefits & Culture:

Unilever offers a comprehensive benefits plan including health, dental, vision, retirement, life insurance, disability, parental leave, paid holidays, and voluntary benefits. We foster a culture of growth, employee well-being, inclusivity, global reach, purpose-driven careers, and sustainability initiatives.

Equal Opportunity & Accessibility:

We are committed to diversity and inclusion. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, marital status, disability, or genetic characteristics. If you require accommodation during the recruitment process, contact us at [e-mail].