Public Sector Account Manager

Softchoice; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the tech sector is seeking a Public Sector Account Manager to manage and grow client relationships. The role involves achieving sales targets, managing complex contracts, and promoting services. This position offers a collaborative environment, flexible work arrangements, and a commitment to diversity and inclusion.

Benefits

Collaborative environment with supportive colleagues

Flexible work arrangements

Competitive benefits starting day one

Inclusive culture promoting authenticity

Qualifications

• Minimum 3+ years of sales experience and customer service experience.
• Strong commitment to customer service and relationship building.

Responsibilities

• Managing day-to-day relationships within existing customer accounts.
• Achieving and exceeding sales quotas and gross profit targets.
• Identifying and closing incremental business opportunities.

Skills

Communication

Problem Solving

Organizational Skills

Interpersonal Skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Public Sector Account Manager

The Impact You'll Have:

Sales is your passion! You are a dynamic sales professional who combines your ability to foster meaningful partnerships with your enthusiasm for technology. You are excited about the opportunity to innovate, create new offerings and services, and drive efficiency in our business.

A Public Sector Account Manager (PSAM) manages, maintains, and grows a targeted client base, working closely with an Account Executive to satisfy customer needs through proactive account management, outstanding service, and sales growth. PSAMs act as consultants, negotiators, and partners, especially with our largest, most active public sector clients, managing complex contracts and procurement processes.

Responsibilities include:

1. Managing day-to-day relationships within existing customer accounts and developing new business opportunities.
2. Achieving and exceeding sales quotas and gross profit targets.
3. Identifying and closing incremental business opportunities.
4. Growing vendor relationships within strategic clients.
5. Performing complex contract management and facilitating interactions between clients and vendors.
6. Promoting Softchoice services, tools, and technology offerings.
7. Supporting lead generation efforts with Account Executives.
8. Participating in product and licensing training.
9. Delivering presentations to clients and vendors, understanding Softchoice's value proposition, and aligning strategies with client needs.

Qualifications:

• Minimum 3+ years of sales experience and customer service experience.
• Strong commitment to customer service and relationship building.
• Excellent communication, problem-solving, organizational, and interpersonal skills.
• Ability to learn quickly and work independently or in a team.
• Proficiency in MS Office tools.
• High school diploma or equivalent preferred.

Additional considerations: We encourage applicants from diverse backgrounds and those transitioning into tech roles. No need to meet 100% of the requirements to apply.

Why You’ll Love Working Here:

• Collaborative environment with supportive colleagues.
• High-performance culture focused on success.
• Flexible work arrangements.
• Award-winning workplace recognized as a Great Place to Work for 20 years.
• Inclusive culture promoting authenticity.
• Competitive benefits starting day one.

Inclusion & Equal Opportunity:

We are an equal opportunity employer committed to diversity and inclusion, considering all applicants regardless of protected categories.

Accommodation & Safety:

We provide accommodations during the recruitment process and conduct background checks before employment. Onboarding is remote, quick, and simple.