Property Manager - Ottawa

Rhapsody Property Management Services; Ottawa; Hybrid; CAD 90,000 - 105,000; Full time

Job summary

Rhapsody Property Management Services in Ottawa is seeking a seasoned Property Manager to lead a high-performing on-site team at a large residential community. You will focus on financial performance, budgeting and operations to deliver an exceptional resident experience while driving renewals and asset value.

The role requires strategic thinking, strong leadership and a commitment to best-in-class service.

Qualifications

• High school diploma or equivalent required; a Bachelor's degree is preferred.
• 5+ years of on-site property management experience.

Responsibilities

• Ensure smooth running of the community in a fast-paced environment.
• Oversee day-to-day operations of the on-site team.
• Manage and maintain the community budget and finances.
• Collaborate with leasing staff to hit leasing goals.
• Coordinate special projects as required.
• Provide best-in-class service and communication to residents.
• Maintain a positive living environment and resolve conflicts promptly.
• Develop positive relations with community vendors.
• Drive revenues through market analysis and events.

Skills

Leadership

Budgeting

Operations

Team building

Communication

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Yardi

Job description

Full Time Contract - Salary Property Employee Corporate - ON, Toronto, ON, CA

4 days ago Requisition ID: 1478

Salary Range: $90,000.00 To $105,000.00 Annually

Property Manager - Ottawa

Come lead the team in Ottawa!

Set to be one of Canada’s largest residential zero-carbon projects and located in a transit-oriented area near the Ottawa River, is the first major housing development in Ottawa built to provide residents with a meaningfully integrated community.

The Role

This rare leadership opportunity is available for a seasoned leader ready to make an impact at one of the most respected names in residential property management. You'll bring your strategic thinking, strong business acumen, and exceptional leadership skills to a residential community where innovation, operational excellence, and people-focused service are at the heart of everything we do.

As aProperty Manager, you will lead high-performing team committed to delivering a best-in-class resident experience. With a focus on financial performance, budgeting, and operational efficiency, you’ll have the autonomy and support to grow, influence, and thrive in a company that values forward-thinking, accountability, and excellence.

Come Join Rhapsody

At Rhapsody, we’ve built our company culture around our core values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success. Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Rhapsody values diversity and is committed to equal opportunity in employment. At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

Essential job functions:

Operations:

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Oversee day-to-day operations of entire on-site team, ensuring that all Rhapsody policies and procedures are being followed
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Coordinate special projects as required.
• Providing Best-In-Class service and communication to our residents and prospects, enhancing resident satisfaction leading to an increase in renewals and company reputation.
• Maintain a positive living environment for community resident through prompt conflict resolution and consistent follow-up.
• Develop and foster positive relations with all community vendors.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs and resident events.

Leadership:

• Developing, mentoring and leading a high-performing, cohesive team, in order to maximize their engagement and minimize turnover.
• Leading by example, instilling and modeling the Rhapsody mission to be the best national management company.
• Ensure team is up to do date on mandatory and legislative training initiatives.

Education and Experience:

• High school diploma or equivalent required, Bachelor’s degree preferred
• 5 + years of on-site property management experience
• Proven experience in a leadership role managing a team in the Property Management industry.
• 2-3 years financial experience writing and maintaining budgets.
• Experience in supervisory role, leading and developing teams.
• Proficient in Yardi property management software or other similar property management software

To be succesful you will have:

• A commitment to "Best in Class" Customer Service.
• A professional demeanor with strong communication skills.
• Ability to accurately listen, understand and respond to issues appropriately.
• Ability to work and act independently using good judgment when assessing difficult situations
• Strong problem-solving skills.
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines.
• A demonstrated high degree of integrity, diplomacy