Maintenance Supervisor - Multisite - GTA

Rhapsody Property Management Services; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Rhapsody Property Management Services is seeking a Maintenance Supervisor to lead day-to-day maintenance across multiple properties. You will oversee a team, coordinate priorities, and ensure quality service that enhances resident satisfaction and property performance.

This leadership role focuses on accountability, problem-solving, and driving a high-performing team to maintain safety, cleanliness, and efficiency across all properties, while adapting to a dynamic, growth-focused environment.

Qualifications

• High School diploma or GED.
• 7+ years related maintenance experience.
• Experience in a supervisor role.
• On-call availability on evenings and weekends.
• Proficient with basic handheld and electrical tools.
• Knowledge of plumbing, electrical, drywall, carpentry, painting.
• Trade certification/license from a trade profession is a definite asset.
• WHMIS certification would be an asset.
• HVAC systems knowledge would be an asset.

Responsibilities

• Manages maintenance needs of more than one property.
• Oversees a team including an Assistant Supervisor, Maintenance Technicians and Housekeeping staff.
• Monitors service requests for in-suite and common area issues.
• Oversees in-suite turnover activities and housekeeping to deliver quality product to residents.
• Delegates and ensures completion of plumbing repairs, carpentry, painting and electrical tasks.
• Inspects grounds, facilities, and equipment for repairs or preventive maintenance.
• Reports maintenance issues affecting budget to the manager.
• Ensures cleanliness and organization of electrical, mechanical and work areas.
• Ensures team compliance with Health and Safety standards (WHMIS, AODA, Human Rights).
• Walks all areas to ensure hazards are resolved or escalated.

Skills

Leadership

Communication

Problem solving

Time management

On-call readiness

Education

High School diploma or GED

Trade certification/licensure asset

Tools

Hand tools

Electrical tools

Job description

Join a Team Where Your Skills Make a Real Impact!

As a Maintenance Supervisor at Rhapsody Property Management, you will lead the day-to-day maintenance operations of the community, ensuring efficiency, quality, and exceptional service. Reporting to the Property Manager, you’ll oversee maintenance staff, coordinate priorities, and uphold standards that directly impact resident satisfaction and overall property performance.

This leadership role goes beyond hands-on maintenance, you’ll drive accountability, solve complex challenges, and foster a high-performing team dedicated to keeping the property at its best.

Why Rhapsody?

At Rhapsody, our company culture is built around core values of Respect, Integrity, Dedication, and Transparency. We believe every team member is vital to our success, and we are committed to providing the training, support, and tools needed to help you thrive. If you're looking for an exciting career in a fast-paced, growth-oriented industry, Rhapsody offers exceptional career paths for those who are eager to learn and advance.

We offer a competitive compensation and benefits package designed to meet your needs today while building a secure future for tomorrow. We value diversity and are committed to equal opportunity employment. At Rhapsody, success goes beyond the bottom line—we strive to create an amazing and unique workplace for every member of our team.

Essential job functions:

• Manages the Maintenance needs of more than one (1) property.
• Responsible for the oversight of a team consisting of an Assistant Supervisor, Maintenance Technicians and Housekeeping staff.
• Monitors service requests for both in-suite (interior and exterior) and common area issues are completed in a timely manner.
• Oversees the completion of in-suite turnover activities and housekeeping to deliver quality product to our residents.
• Delegates and ensures completion of routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, basic electrical repairs, and safe use and maintenance of tools.
• Inspection and maintenance of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required.
• Report any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
• Ensures cleanliness and organization of all electrical, mechanical and work areas (including supply and storage areas).
• Responsible for the maintenance team in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, and Human Rights.
• Ensures team Complies with health & safety procedures, ensuring the use of required safety equipment, and identifying unsafe practices and conditions while maintaining a clean and safe working environment.
• Walks all areas are free of hazards and where not able to resolve, ensure management are informed for immediate resolution.

Education and Experience:

• Completion of High School or general education degree (GED)
• 7 + years related experience and/or training or equivalent combination of education and experience
• Experience in a supervisor role
• Flexibility to work on-call on a rotating schedule (evenings & weekends) is required
• Proficient with use of basic handheld and electrical tools
• Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Certification/license from one of the trade professions a definite asset
• Must be familiar with the community rules and regulations
• Exposure to multi-residential or other related industry asset class considered an asset
• WHMIS certified would be an asset
• Knowledge of mechanical and HVAC systems would be an asset

To be Successful You Will Have:

• A commitment to "Best in Class" Customer Service.
• A professional demeanor with strong communication skills.
• Ability to accurately listen, understand and respond to issues appropriately.
• Ability to work and act independently using good judgment when assessing difficult situations
• Strong problem-solving skills.
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines.
• A demonstrated high degree of integrity, diplomacy, discretion and confidentiality.