Property Manager

Epic Investment Services; Vancouver; On-site; CAD 85,000 - 110,000; Full time

Job summary

Epic Investment Services, headquartered in Toronto, seeks a Commercial Property Manager to join the Vancouver operations team. You will manage a portfolio of Office, Retail and Industrial properties, coordinate tenant relations, and oversee budgeting and reporting functions.

The role involves site visits, travel to Kelowna occasionally, and interaction with Leasing Teams to optimize occupancy and tenant satisfaction.

Qualifications

• Minimum 2+ years of progressive 3rd party property management experience within the commercial real estate industry.
• Diploma or Bachelor’s degree or equivalent industry experience.
• BCFSA Rental Property Management license required or in process of obtaining.
• Client-facing experience with third-party asset managers and property owners is a plus.
• Occasional day travel to the Kelowna, B.C. area approximately once every two months.

Responsibilities

• Act as the primary contact for tenants and liaise between tenants and management.
• Foster positive tenant relations and communicate obligations under leases.
• Ensure tenants understand lease obligations and communicate changes promptly.
• Oversee property operations, manage budgets, and coordinate service providers.

Skills

Property management

Client relations

Financial analysis

Team leadership

Communication

Education

Diploma or Bachelor’s degree

Tools

Yardi

Microsoft Office

Excel

PowerPoint

Job description

At Epic Investment Services, we’re shaping meaningful careers in real estate by creating opportunities for growth, innovation, and development. Our EPIC values - Execute, Partner, Initiate, Challenge - guide how we collaborate, innovate, and support each other and our clients. Through our “Always On” promise, we think like owners, act with accountability, and care deeply about the communities we serve.

When you join Epic, you’re empowered to do the best work of your career in a culture that truly invests in you. We lead with a people-first mindset: one that celebrates wins, supports growth, and encourages every team member to bring their full potential to the table. Recognized as a Certified Great Place to Work® for two consecutive years, we’re cultivating an environment where excellence is supported and contributions are valued. We take a home-grown approach to career development, investing in our people through comprehensive benefits, continuous learning, and opportunities that open doors to new responsibilities and leadership paths.

Epic is a fully integrated real estate management platform, where we deliver asset, investment, and property management services to institutional investors, wealth managers, and high-net-worth clients across North America. Headquartered in Toronto, Epic manages over $14 billion in assets across Canada and the U.S., encompassing more than 26 million square feet of office, retail, industrial, and multi-family residential properties. As we continue to grow, so do the opportunities for our people—come build what’s next with Epic.

About the Role

We seek a Commercial Property Manager to fill an existing vacancy and to join our dynamic operations team in managing a portfolio of commercial properties consisting of Office, Retail and Industrial buildings. This position is currently based out of our Vancouver office at 1085 Homer Street (Yaletown – Downtown). Training, coaching and mentorship opportunities are available. Fantastic opportunity for candidates looking to take the next step in their career or looking to make a lateral move.

Responsibilities

Tenant & Client Relations / Communications

• Act as the primary point of contact for the tenants in all matters; the ideal candidate will also act as the liaison between the tenants and management.
• Foster positive tenant contact and enhance tenant & client landlords’ relationships by ensuring communication of matters is on a consistent, ongoing, and regular basis, all in a professional and courteous manner.
• Ensure tenants are aware of and understand their obligations under their lease.
• Ensure that all team members are aware of any tenant activities including tenancy changes, disputes, concerns, repairs, etc., and that any such communications between the Tenant and Property Manager are remedied promptly.

Property Operations

• Responsible for all matters relating to the physical aspects of the property, tenant requirements, operating costs, contract negotiation, administration, and project supervision relating to operations. This requires a high level of organization and the ability to prioritize workload.
• Maintain and upkeep properties by managing trades and service providers (seasonal or otherwise).
• A working knowledge of main building systems is an asset.
• Regular site visits are required, ensuring properties are managed to a standard that meets or exceeds what is required.
• Work closely with the Building Operators, Operations Manager and Director of Real Estate Management.

Leasing

• Work closely with the internal and external Leasing Teams to ensure that properties and any vacant areas within each property are maintained to the highest level of standard, suitable for marketing to prospective tenants.
• Assist and coordinate services as required for Tenant Improvements and Landlord’s Work.

Financial, Budgeting and Reporting

• Planning, budgeting, and reporting of the properties providing a complete review of all activities related to the property. This includes but is not limited to the following:
• Prepare monthly, quarterly, and budget reports which will include variance analysis, financial, accounts receivables, and operational summaries, including major repairs and renovations.
• Reports must be completed within the specified timelines.
• Yardi experience would be beneficial.
• Approve and accurately code supplier and contractor invoices.
• Verify all tenant invoices produced by the Accounting Department are accurate and distribute to tenants accordingly.
• Ensure all tenant invoices and arrears are collected promptly.

Requirements

• Minimum 2+ years of progressive 3rd party property management experience within the commercial real estate industry previously as an assistant property manager, junior property manager, or property manager, ideally with experience in either office, retail or industrial properties with a strong tenant and client focus.
• Diploma or Bachelor’s degree or equivalent industry experience.
• BCFSA Rental Property Management license required or in process of obtaining.
• Client-facing experience working with third-party asset managers and property owners, including client communication, presentations, coordination of approvals, and hosting property tours, is considered an asset.
• Occasional day travel to the Kelowna, B.C. area (approximately once every two months) is expected. A combination of air travel and ground transportation will generally be used, as appropriate.
• Financial/accounting/business acumen is an asset. Ability to analyze income statements and provide variance comments on client reporting is a plus.
• Must be self-motivated, possess strong people management skills, and promote positive working relationships.
• You are curious and have the desire to learn.
• Customer service-focused, detail and deadline-oriented, and a team player.
• Must have a positive “can do” attitude and be willing to exceed expectations to produce quality work.
• Demonstrated ability to explore, articulate & implement progressive technological, operational, and process-driven efficiencies.
• Demonstrated strong technical competence in Microsoft Office applications including Word, PowerPoint, and Excel; practical use of Yardi is an asset.
• Vehicle required.

Expected Compensation Range

The expected annual base salary range for this position is $85,000 – $110,000 CAD. The actual salary offered will depend on a variety of factors, including the candidate’s experience, education, skills, and market conditions, while ensuring internal equity. In addition to base salary, Epic offers a competitive total rewards package that may include discretionary performance-based incentives, comprehensive extended group benefits, retirement savings programs, and paid time off.

• discretionary performance-based incentives
• comprehensive extended group benefits
• retirement savings programs
• paid time off

Epic Investment Services is committed to diversity, equity, inclusion, and is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to ethnicity, age, religion, race, gender identity, physical ability, or sexual orientation, or any other elements protected by law.

Epic Investment Services is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

For all internal and external applicants who require accommodation in the recruitment and selection process, please contact [e-mail] for assistance/support.

We sincerely appreciate the interest of all applicants, however only those selected for an interview will be contacted. No telephone calls or Agencies please.

Visit our website at www.epicinvestmentservices.com for further company details