Property Manager

Tailwind Group, Inc.; Mississauga; On-site; USD 60,000 - 68,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee a vibrant student housing community. In this full-time role, you will ensure the property is maintained to high standards while providing exceptional customer service. Your leadership will guide a team committed to excellence, as you manage resident relations, coordinate maintenance, and implement budgets. The company values innovation and integrity, making it an exciting opportunity for those looking to make a positive impact in the community. Join a team that prioritizes employee growth and offers a comprehensive benefits package, including medical insurance and paid time off.

Benefits

Medical, Dental, & Vision Insurance

17 Days of PTO

401(k) with company matching

On-the-job training

Paid Parental Leave

Qualifications

• Bachelor's degree or 3+ years of experience in property management preferred.
• Strong administrative and organizational skills are essential.

Responsibilities

• Oversee resident relations and ensure property maintenance exceeds standards.
• Lead and manage on-site staff and coordinate maintenance services.

Skills

Customer Service

Project Management

Problem-Solving

Communication Skills

Integrity

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Marketing

Bachelor’s Degree in Real Estate

Tools

Entrata

Job description

Description

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team!

The Position: The Property Manager is primarily responsible for general oversight and management of a student housing community. This individual will ensure the property is adequately maintained at a level exceeding company standard and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.

The Property: College Town Fayetteville is a cottage-style community consisting of 213 units and 670 beds, designed with University of Arkansas students in mind.

This is a full-time position working a standard schedule, Monday - Friday from 8:30 am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $60,000.00 - $68,000.00 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:

• Medical, Dental, & Vision Insurance for employees and their families
• 17 Days of PTO in your first full year + 9 Paid Holidays
• 401(k) with company matching
• On-the-job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Model and cascade Tailwind Group’s five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
• Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
• Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Coordinate collection and documentation of all required fees from current and future residents.
• Participate in new employee onboarding, training, and employee performance reviews.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Maintain complete and accurate community files and records in Entrata.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Respond to after-hour emergency issues.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Real Estate, or related field and/or three or more years of progressive experience in property management is preferred.

Knowledge, Skills, & Abilities

• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
• Demonstrate a high level of integrity and professionalism.
• Possess strong administrative, organization and communication skills.
• Ability to have a positive and innovative approach to problem-solving.
• Experience with Entrata or a similar system is preferred.
• Ability to become a Certified Pool Operator.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.