Property Management Administrator

Skyline Group of Companies; Guelph; On-site; CAD 40,000 - 49,000; Full time

Job summary

Skyline Group of Companies in Guelph, Ontario is seeking a passionate Property Management Administrator for an 8-month contract at our office. Compensation starts at CAD 44,500 annually.

You will provide admin support to the Business Operations team, Property Manager and Resident Manager, performing data entry of tenant information, processing AR adjustments, reviewing rent rolls, and preparing legal notices using Yardi.

Qualifications

• 2–3 years post-secondary education or 3 years equivalent workplace experience.
• Strong verbal and written English communication.
• Knowledge of residential property management or real estate is a plus.
• Ability to manage accounts receivable and rent-related documentation.

Responsibilities

• Act as primary contact for tenant and property inquiries.
• Manage accounts receivable and monthly reports.
• Process rent arrears documentation and legal packages.
• Handle tenant payments, refunds, deposits, EFTs, and cash receipts.
• Complete bank deposits and update payment information in Yardi.
• Coordinate property administration and vendor follow-ups.

Skills

Data entry

Accounts receivable

Rent roll

Yardi software

Communication

Organization

Customer service

Team support

Education

Post-secondary education

High School Diploma

Tools

Yardi software

Job description

We are growing! We're looking for a passionate, driven and energetic candidates to join our Business Operations team for the position of Property Management Administrator located at our office in Guelph, Ontario for an 8 month contract.
Compensation: Starting at $44,500.00 annually.
As a Property Management Administrator, you will be responsible for providing administrative support to the Business Operations team, Property Manager's and Resident Manager's through data entry of all tenant related information, preparing A/R adjustments, revising aged accounts receivable reports, reviewing rent roll monthly, and preparing legal notices while supporting our shared goal of creating meaningful value and an exceptional experience for our customers, our people and our communities.

What You'll Be Doing

• Act as the primary contact for tenant, property and commercial tenant inquiries, responding to calls, emails, and work orders.
• Manage accounts receivable, prepare monthly reports, and follow up on outstanding balances.
• Process and track rent arrears documentation, including N4 notices, non-payment letters, and legal packages.
• Handle tenant payments, refunds, deposits, chargebacks, EFTs, and cash receipts.
• Complete bank deposits, reconcile records, and update payment information in Yardi.
• Prepare and maintain monthly tracking reports and receivables documentation.
• Coordinate property administration, including work order, vendor follow-up, permits, municipal documents, and property-related correspondence.

What You Bring

• Knowledge of the Residential Tenancies Act (RTA), Ontario Human Rights Code, AODA and other applicable legislation
• Knowledgeable in database management and strong data entry skills.
• Understanding of residential property management or real estate.
• Working knowledge of Yardi is an asset.
• Excellent verbal and written communication skills in English.
• Able to be proactive with good problem solving skills, judgment and innovation.
• Strong interpersonal and customer service skills with an enthusiasm for working with the public
• Superior multi-tasking and organizational skills while remaining detail oriented.
• Diplomacy, but firm in response to aggressive behavior.
• Minimum 2 to 3 years post-secondary education or 3 years equivalent workplace experience. High School Diploma or equivalent required.

Why You'll Love It Here

• Providing great customer service is something you thrive on.
• You love learning and taking on new challenges.
• You get a thrill from staying organized and details are your “thing”.
• Being part of a fast paced and fun team has been your dream.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you.
• You want to be a part of a great team that celebrates individuality, as well as supports and builds people up. It's all about the R-E-S-P-E-C-T; come on, sing it with me now!

Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.
We offer our employees competitive pay, benefits, employee savings plan matching, time-off for volunteering opportunities, on-going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.
We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [email protected].