Business Operations Coordinator

The Skyline Group of Companies; Guelph; On-site; CAD 43,000 - 58,000; Full time

Benefits offered by this job

Benefits

Employee savings plan matching

Volunteer time off

Ongoing training

Growth potential

Job summary

Skyline Group of Companies is seeking a Business Operations Coordinator to streamline daily operations in Guelph. You will support acquisitions, maintain contracts and records, coordinate telecom services, and assist with software rollouts and training.

You will help track licenses, run reports, and manage operational data while collaborating with technology solutions and operations teams toward delivering exceptional service for customers and communities.

Qualifications

• Knowledge of Residential Tenancies Act and related legislation.
• Experience in office administration and clerical procedures; understanding of property management or real estate.
• Strong Excel and data handling skills; able to manage spreadsheets accurately.
• Excellent verbal and written communication in English.
• Ability to work independently and with others; manage priorities and deadlines.
• 2–3 years of post-secondary education and 3 years of relevant experience, or equivalent.

Responsibilities

• Coordinate assigned projects with Business Operations leaders and partners.
• Monitor the operations inbox and route requests appropriately.
• Maintain contracts, licences, trackers, forms, and operational records.
• Support acquisitions through vendor, account, document, shipment, and data coordination.
• Administer operational systems, update building information, and run reports.
• Support software rollouts, process development, SOPs, and staff training.
• Track housing-related agreements and resolve renewal or payment issues with agencies.
• Coordinate phone and internet services, troubleshooting, records, and audits.
• Compile budget information and maintain building operations spreadsheets.
• Coordinate forms, manuals, correspondence, events, resources, and intranet records.
• Assist with training, policy compliance, and other assigned duties.

Skills

Office administration

Customer service

Communication

Organization

Teamwork

Education

Post-secondary education

Tools

Microsoft Excel

Database management

Data entry

Job description

We’re growing! We’re looking for passionate, driven, and energetic candidates to join our Business Operations team for the position of Business Operations Coordinator located at our office in Guelph, Ontario.

Compensation: Starting at $50,000.00 annually plus bonus.

As a Business Operations Coordinator, you will help streamline the department’s daily operations by coordinating administrative processes and supporting projects across Skyline’s operations. Your responsibilities will include supporting new acquisitions, maintaining service contracts and operational records, coordinating telecommunications and internet services, tracking agreements and licences, assisting with software rollouts and training, and supporting Technology Solutions and operational teams, while maintaining focus on our shared goal of creating meaningful value and an exceptional experience for our customers, our people, and our communities.

What You’ll Be Doing

• Coordinate assigned projects with Business Operations leaders and partners.
• Monitor the operations inbox and route requests appropriately.
• Maintain contracts, licences, trackers, forms, and operational records.
• Support acquisitions through vendor, account, document, shipment, and data coordination.
• Administer operational systems, update building information, and run reports.
• Support software rollouts, process development, SOPs, and staff training.
• Track housing-related agreements and resolve renewal or payment issues with agencies.
• Coordinate phone and internet services, troubleshooting, records, and audits.
• Compile budget information and maintain building operations spreadsheets.
• Coordinate forms, manuals, correspondence, events, resources, and intranet records.
• Assist with training, policy compliance, and other assigned duties.

What You Bring

• Knowledge of the Residential Tenancies Act, Human Rights Code, and other applicable legislation.
• Experience with office administration and clerical procedures, along with an understanding of residential property management or real estate.
• Strong database management, data-entry, Microsoft Excel, and general computer skills, with the ability to manage spreadsheets accurately.
• Excellent verbal and written communication skills in English.
• Strong customer service, interpersonal, organizational, and event-planning skills.
• Ability to work independently and collaboratively, manage competing priorities, remain detail-oriented, work under pressure, and meet deadlines.
• A proactive approach supported by sound judgment, problem-solving ability, innovation, reliability, and consistent attendance.
• Minimum two (2) to three (3) years of post-secondary education and three (3) years of relevant workplace experience, or an equivalent combination of education and experience.

Why You’ll Love It Here

• Providing great customer service is something you thrive on.
• You love learning and taking on new challenges.
• You get a thrill from staying organized and details are your “thing”.
• Being part of a fast paced and fun team has been your dream.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you.
• You want to be a part of a great team that celebrates individuality, as well as supports and builds people up. It’s all about the R-E.S.P.E.C.T;come on, sing it with me now!
• You want to work for a company that supports work-life balance.

Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

We offer our employees competitive pay, benefits, employee savings plan matching, time-off for volunteering opportunities, on-going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].