Assistant Resident Manager, Live-In

Skyline Group of Companies; Guelph; On-site; CAD 41,000 - 51,000; Full time

Benefits offered by this job

Rent-included apartment

Health and dental benefits

Utilities & Parking included

Job summary

Skyline Group of Companies is seeking an Assistant Resident Manager in Guelph, Ontario. You will oversee daily operations of assigned apartment buildings, including cleaning, administrative tasks, light maintenance, and delivering excellent tenant service.

The role requires a rotating schedule with weekend work and on-call availability, a high school diploma or cleaning experience, and solid computer skills.

Qualifications

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and applicable provincial legislation is an asset.
• Ability to lift 50lbs, bend, push and pull and go up and down stairs.

Responsibilities

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows and ensuring the unit is rent ready.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Skills

Computer skills (Word, Excel, e-mail)

Physical ability to lift 50lbs

Tenant/customer service mindset

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

• Location: Guelph, Ontario, Canada
• Job Type: Full-Time
• Schedule: Rotating Schedule, Weekends + On-Call Availability required
• Compensation includes:
  • $46,000annually, inclusive of rent for provided apartment
  • Utilities & Parking included
  • Employer paid Health and Dental benefits

Job Overview

The Assistant Resident Manager is responsible for daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing great customer service to tenants.

Key Responsibilities

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows and ensuring the unit is rent ready.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Qualifications

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and Applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail]