Property Management Administrative Specialist

Westcorp; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Job summary

Westcorp is seeking an Office Administrator to support the property management team at Windsor Park Plaza/Lofts. You will assist the property manager, maintenance, leasing and admin teams to deliver exceptional service to residents and stakeholders.

Some weekends and month-end hours may be required. You will handle rent collections, accounts receivable, invoicing and resident records in Yardi, while providing reception and general office support.

Qualifications

• High school diploma or equivalent; post-secondary education an asset.
• A minimum of 2 years in an office/admin role preferred.
• Strong English communication, both written and verbal.
• Basic accounting knowledge (AP/AR) desirable.
• Proficient with Yardi or similar property management software.
• Proficient in MS Office and ability to learn new systems.

Responsibilities

• Provide operational support and general office administration for day-to-day property management.
• Manage rent collections and accounts receivable; monitor balances and follow up.
• Generate AR reports and inform management of outstanding balances.
• Issue notices for outstanding balances and conduct non-payment inspections as needed.
• Coordinate billing, invoicing, refunds, and account adjustments with the Property Accountant.
• Respond to resident inquiries regarding rent, payments, and billing discrepancies.
• Assist with resident move-ins in Yardi CRM and ensure documentation accuracy.
• Support reception and admin tasks, including office supplies and facilities.

Skills

Analytical mindset

Attention to detail

Strong communication

Conflict-resolution

Microsoft Office

Yardi software

Time management

Team collaboration

Weekend availability

Education

High school diploma

Post-secondary asset

Tools

Yardi

Microsoft Office (Excel/Word/Outlook)

TEAMS

SharePoint

Job description

Westcorp is seeking an Office Administrator to support the property management team at Windsor Park Plaza/Lofts. You will assist the property manager, maintenance, leasing and admin teams to deliver exceptional service to residents and stakeholders.

Some weekends and month-end hours may be required. You will handle rent collections, accounts receivable, invoicing and resident records in Yardi, while providing reception and general office support.