Property Claims Appraiser, Major Loss (Ottawa)

Intact Financial Corporation; Ottawa; Hybrid; CAD 81,000 - 99,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Job summary

Intact Financial Corporation in Ottawa is seeking a Property Claims Appraiser, Major Loss to join our growing team. You will inspect large loss sites, produce restoration/repair cost estimates, and audit contractor work to ensure standards.

You will manage the appraisal process for major commercial and personal property losses, working with customers and vendors to identify damage scope and create cost estimates for major repairs.

Qualifications

• Five to eight years of experience in post-claim appraisal with at least two to three years in large losses.
• Diploma in building appraisal and/or a relevant combination of education and experience.
• Valid driver's license and good driving record.
• Technical and practical knowledge of restoration of damaged buildings.
• High-level knowledge of the Xactimate estimating software.
• Effective planning and organizational skills.
• Strong interpersonal skills and an inclination to find solutions.
• Intent to deliver positive customer experiences.
• Construction experience is preferred.
• Bilingualism in French and English would be an asset for this role.

Responsibilities

• Determine and complete the scope of large losses and prepare detailed repair estimates.
• Travel on short notice to the customers’ location.
• Deliver excellent and empathetic customer service.
• Provide technical support to internal and external claims adjusters on the outcome of the estimate.
• Negotiate with vendors to obtain restoration cost agreements.
• Collaborate with vendors to ensure timelines and budgets are met.
• Work with the regular loss team for indefinite periods to support customer claims.
• Share knowledge and offer technical training to improve control methods and processes.

Skills

Large loss appraisal

Xactimate software

Analytical skills

Customer service

Vendor management

Communication

Problem solving

Education

Diploma in building appraisal

Education/Experience mix

Tools

Xactimate

Job description

Intact Financial Corporation in Ottawa is seeking a Property Claims Appraiser, Major Loss to join our growing team. You will inspect large loss sites, produce restoration/repair cost estimates, and audit contractor work to ensure standards.

You will manage the appraisal process for major commercial and personal property losses, working with customers and vendors to identify damage scope and create cost estimates for major repairs.