Senior Property Large-Loss Field Adjuster - Flexible/Hybrid

Intact; Toronto; Remote; CAD 119,000 - 145,000; Full time

Benefits offered by this job

Financial rewards program

Employee Share Purchase Plan

Flexible work arrangements

5 extra days off per year

Wellness account

Job summary

Intact is seeking a Commercial Field Adjuster, Property Large Loss to join our growing team. You will handle large, complex commercial property claims and coordinate with internal and external experts to determine coverage, liability and damages.

You will mentor colleagues, train on complex claims handling, and collaborate with underwriting and risk teams to identify trends while delivering strong service to brokers and clients.

Qualifications

• 10+ years of experience with the direct handling of large and complex commercial property claims.
• Minimum of 5 years of relevant field experience, including on-site investigations and assessing property damages.
• Knowledge of relevant regulatory and legal requirements applicable to the position.
• Undergraduate Degree or CIP designation (asset).
• Travel required.
• Valid driver's license.
• Bilingualism (French/English) is an asset.

Responsibilities

• Manage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M.
• Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers and engineers to confirm coverage, determine liability and assess damages.
• Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning.
• Train colleagues on complex claims handling.
• Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned.
• Provide brilliant customer service to brokers, customers, and colleagues.
• Deliver all key performance indicators related to loss development and loss adjustment expenses.

Skills

Critical thinker

Strong communicator

Problem-solver

Adaptable

Planner

Team oriented

Willing to travel

Education

Undergraduate degree or CIP designation

Job description

Intact is seeking a Commercial Field Adjuster, Property Large Loss to join our growing team. You will handle large, complex commercial property claims and coordinate with internal and external experts to determine coverage, liability and damages.

You will mentor colleagues, train on complex claims handling, and collaborate with underwriting and risk teams to identify trends while delivering strong service to brokers and clients.