Propane Service Technician II

Avenir Energy; Ramara Township; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

RRSP/TFSA with employer matching

Vacation & flexible time off

Performance incentives

Career growth opportunities

Job summary

Avenir Energy in Ramara Township, Ontario is seeking a Propane Service Technician II to install, service, and maintain propane appliances and storage equipment while delivering exceptional customer service in the field.

You will diagnose and repair propane systems from multiple manufacturers, respond to service calls, and participate in on-call rotations. Strong troubleshooting, independence, and a safety-first mindset are essential for success in this role.

Qualifications

• G2 certification required; LP endorsement within 18 months preferred.
• Minimum 2 years of service technician experience.
• Additional trade certifications (AC, sheet metal) are a plus.
• Strong troubleshooting and customer service skills.
• Valid driver’s license with a clean driving record; DZ is a plus.
• Commitment to safety and regulatory compliance.

Responsibilities

• Install, service, and maintain propane appliances and storage equipment
• Diagnose and repair heating and propane systems from multiple manufacturers
• Respond to scheduled service calls and participate in on-call rotations
• Plan and complete service work efficiently and safely
• Provide excellent customer service and explain repairs or maintenance performed
• Identify opportunities to promote Avenir Energy products and services
• Complete required service documentation and reports
• Follow all company safety procedures and conduct site hazard assessments
• Perform regular vehicle inspections to ensure safety and reliability

Skills

G2 certification

Minimum 2 years experience

Troubleshooting

Customer service

Independent work

Valid driver's license

Education

Trade certifications (AC, sheet metal)

Job description

Who We Are

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies, with operations nationwide and more than 400 team members. We are a safety-first, customer-focused organization committed to becoming the propane distributor of choice in North America.

At Avenir, our people are the foundation of our success. We offer a respectful, collaborative, and fast-paced environment where every role makes an impact.

Why Join Avenir Energy?

As a full-time team member, you’ll have access to:

• Comprehensive Benefits – Health, dental, paramedical, life insurance, and virtual healthcare
• Retirement Savings – RRSP and TFSA programs with employer matching
• Work-Life Balance – Competitive vacation and flexible time-off programs
• Performance Incentives – Annual rewards recognizing individual and company achievements
• Stability & Growth – Join a growing organization with long-term career opportunities

The Role

The Propane Service Technician II is responsible for installing, servicing, and maintaining propane appliances and storage equipment while delivering exceptional customer service in the field. This role ensures propane systems operate safely and efficiently while supporting strong customer relationships and identifying service opportunities.

What You’ll Do

• Install, service, and maintain propane appliances and storage equipment
• Diagnose and repair heating and propane systems from multiple manufacturers
• Respond to scheduled service calls and participate in on-call rotations
• Plan and complete service work efficiently and safely
• Provide excellent customer service and explain repairs or maintenance performed
• Identify opportunities to promote Avenir Energy products and services
• Complete required service documentation and reports
• Follow all company safety procedures and conduct site hazard assessments
• Perform regular vehicle inspections to ensure safety and reliability

What You Bring

• G2 certification required , with willingness to obtain LP endorsement within 18 months
• Minimum 2 years of service technician experience
• Additional trade certifications (e.g., air conditioning, sheet metal) considered an asset
• Strong troubleshooting, problem-solving, and customer service skills
• Ability to work independently and manage service schedules effectively
• Valid driver’s license with a clean driving record (DZ license considered an asset)
• Commitment to safety and regulatory compliance

Working Conditions

• Field-based work at residential and commercial customer sites
• Outdoor work in varying weather conditions
• Participation in scheduled on-call rotations and regional travel

Avenir Energy is committed to providing an inclusive and accessible hiring process. Accommodations are available upon request throughout all stages of recruitment.

By applying, you acknowledge that Avenir Energy may use third-party systems or recruiting agencies that utilize Artificial Intelligence in candidate screening and assessment. All offers of employment are contingent upon the successful completion of applicable background checks as determined by the role and company policy.

We thank all applicants for their interest. Only those selected for an interview will be contacted.