Propane Service Technician II

Avenir Energy Ltd.; Ramara Township; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Benefits

RRSP & TFSA matching

Vacation & time-off

Performance incentives

Career opportunities

Job summary

Avenir Energy Ltd. in Ontario is seeking a Propane Service Technician II to install, service, and maintain propane appliances and storage equipment while delivering outstanding customer service in the field.

You will diagnose and repair heating and propane systems from multiple manufacturers, respond to scheduled service calls, participate in on-call rotations, and help promote Avenir Energy products while adhering to safety procedures.

Qualifications

• G2 certification required, with willingness to obtain LP endorsement within 18 months.
• Minimum 2 years of service technician experience.
• Additional trade certifications (e.g., air conditioning, sheet metal) considered an asset.
• Strong troubleshooting and customer service skills.
• Ability to work independently and manage service schedules.
• Commitment to safety and regulatory compliance.

Responsibilities

• Install, service, and maintain propane appliances and storage equipment.
• Diagnose and repair heating and propane systems from multiple manufacturers.
• Respond to scheduled service calls and participate in on-call rotations.
• Plan and complete service work efficiently and safely.
• Provide excellent customer service and explain repairs or maintenance performed.
• Identify opportunities to promote Avenir Energy products and services.
• Complete required service documentation and reports.
• Follow all company safety procedures and conduct site hazard assessments.
• Perform regular vehicle inspections to ensure safety and reliability.

Skills

G2 certification

2 years experience

Customer service

Problem solving

Valid driver’s license

DZ license asset

Job description

Who We Are

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies, with operations nationwide and more than 400 team members. We are a safety-first, customer-focused organization committed to becoming the propane distributor of choice in North America.

Why Join Avenir Energy?

As a full-time team member, you’ll have access to:

• Comprehensive Benefits – Health, dental, paramedical, life insurance, and virtual healthcare
• Retirement Savings – RRSP and TFSA programs with employer matching
• Work-Life Balance – Competitive vacation and flexible time-off programs
• Performance Incentives – Annual rewards recognizing individual and company achievements
• Stability & Growth – Join a growing organization with long-term career opportunities

The Role

Propane Service Technician II is responsible for installing, servicing, and maintaining propane appliances and storage equipment while delivering exceptional customer service in the field. This role ensures propane systems operate safely and efficiently while supporting strong customer relationships and identifying service opportunities.

What You’ll Do

• Install, service, and maintain propane appliances and storage equipment
• Diagnose and repair heating and propane systems from multiple manufacturers
• Respond to scheduled service calls and participate in on-call rotations
• Plan and complete service work efficiently and safely
• Provide excellent customer service and explain repairs or maintenance performed
• Identify opportunities to promote Avenir Energy products and services
• Complete required service documentation and reports
• Follow all company safety procedures and conduct site hazard assessments
• Perform regular vehicle inspections to ensure safety and reliability

What You Bring

• G2 certification required, with willingness to obtain LP endorsement within 18 months
• Minimum 2 years of service technician experience
• Additional trade certifications (e.g., air conditioning, sheet metal) considered an asset
• Strong troubleshooting, problem-solving, and customer service skills
• Ability to work independently and manage service schedules effectively
• Valid driver’s license with a clean driving record (DZ license considered an asset)
• Commitment to safety and regulatory compliance

Working Conditions

• Field-based work at residential and commercial customer sites
• Outdoor work in varying weather conditions
• Participation in scheduled on-call rotations and regional travel

Avenir Energy is committed to providing an inclusive and accessible hiring process. Accommodations are available upon request throughout all stages of recruitment.

By applying, you acknowledge that Avenir Energy may use third-party systems or recruiting agencies that utilize Artificial Intelligence in candidate screening and assessment. All offers of employment are contingent upon the successful completion of applicable background checks as determined by the role and company policy.

We thank all applicants for their interest. Only those selected for an interview will be contacted.