Project Support Coordinator

Morgan McKinley; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a PMO Support Analyst to assist the PMO Manager in ensuring high governance and compliance standards. This role entails supporting project management tasks, maintaining project documentation, and fostering relationships with stakeholders. Ideal candidates will have experience in PMO environments and strong organizational skills, backed by proficiency in Microsoft Office Suite.

Qualifications

• Experience working within a Project Management Office (PMO) environment.
• Exposure to IT projects and understanding of IT-related terminology.
• Strong minute-taking and action tracking abilities.

Responsibilities

• Provide comprehensive assistance to the PMO Manager with day-to-day tasks.
• Support the implementation and adherence to PMO methodologies.
• Build and maintain strong working relationships with Project Managers.

Skills

Organisational skills

Interpersonal skills

Initiative

Communication skills

Detail-oriented

Tools

Microsoft Office Suite

Job description

Department: Project Management Office (PMO)

Reporting To: PMO Manager

Location: Dublin

About the Role:

This is an exciting opportunity for a highly organised and proactive PMO Support Analyst to become the right-hand person to the PMO Manager. The successful candidate will play a crucial role in supporting the effective operation of the PMO, ensuring adherence to high governance and compliance standards within an IT-focused environment. This role requires a self-driven individual with strong initiative, excellent interpersonal skills, and the ability to navigate complex stakeholder relationships.

Key Responsibilities:

Direct Support to the PMO Manager:

• Act as the primary support to the PMO Manager, providing comprehensive assistance with day-to-day tasks and strategic initiatives.
• Attend all meetings with the PMO Manager, meticulously taking detailed minutes, documenting actions, and ensuring diligent follow-up.
• Proactively identify and track key decisions, risks, and issues arising from meetings.
• Assist in the preparation of presentations, reports, and other documentation for internal and external stakeholders.
• Manage the PMO Manager's calendar and assist with scheduling and coordination.

Governance and Compliance:

• Support the implementation and adherence to PMO methodologies, standards, and governance frameworks.
• Assist in the monitoring and enforcement of project compliance with relevant policies and procedures.
• Contribute to the development and maintenance of PMO documentation, templates, and guidelines.
• Support internal and external audits related to project management practices.

Stakeholder Management:

• Build and maintain strong working relationships with Project Managers at all levels across the organisation.
• Act as a point of contact for Project Managers, providing guidance and support on PMO processes and requirements.
• Facilitate communication and collaboration between Project Managers and the PMO.
• Proactively identify and address potential challenges or roadblocks faced by Project Managers in adhering to PMO standards.

PMO Administration and Support:

• Maintain and update PMO tools and systems, ensuring data accuracy and integrity.
• Assist in the collection, analysis, and reporting of project data and metrics.
• Support the onboarding of new Project Managers to PMO processes and tools.
• Manage PMO-related documentation and knowledge repositories.
• Organise and coordinate PMO-related meetings, workshops, and training sessions.

Essential Skills and Experience:

• Proven experience working within a Project Management Office (PMO) environment.
• Exposure to IT projects and an understanding of IT-related terminology and processes.
• Demonstrable understanding and experience of working within high governance and compliance frameworks.
• Excellent organisational and administrative skills, with meticulous attention to detail.
• Strong minute-taking and action tracking abilities.
• Proven ability to build and maintain effective working relationships with stakeholders at all levels.
• Strong communication (written and verbal) and interpersonal skills.
• Demonstrated initiative, self-motivation, and the ability to work independently.
• Ability to handle confidential information with discretion and integrity.
• A proactive and solution-oriented approach.
• Strong character with the ability to interact effectively with individuals with strong personalities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).