Project Support Coordinator – Full-Time (Hybrid)

Kohl & Frisch Limited; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Project Support Coordinator to enhance project management efficiency. In this dynamic role, you will provide vital operational and administrative support to project teams, ensuring that processes are documented and optimized. Your analytical skills will be crucial in identifying areas for improvement, while your ability to communicate effectively with stakeholders will help keep projects on track. This position offers an exciting opportunity to contribute to impactful projects within a supportive environment that values collaboration and innovation.

Qualifications

• 3+ years of experience in project management or business analysis.
• Proficiency in business process documentation and methodologies.

Responsibilities

• Support project management and administrative tasks for the project team.
• Develop and maintain project schedules, ensuring timely completion.

Skills

Analytical Skills

Problem-Solving Skills

Business Process Analysis

Communication Skills

Collaboration Skills

Education

College diploma in Computer Science

University degree in Project Management

Tools

Microsoft 365 Office

Microsoft Project

Microsoft Visio

SharePoint

Microsoft Dynamics

Microsoft Azure

Job description

Company Overview

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and serves as the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch services large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

Primary Role of This Position

The Project Support Coordinator provides project management, operational, and administrative support to the project team, sponsor, and project manager. Responsibilities include business process analysis, identifying areas for improvement, and ensuring standardized process documentation. The role focuses on specific deliverables, project components, and/or subprojects, including scheduling, organizing, data gathering, progress updating, and reporting. The coordinator will prepare presentation-ready project and portfolio reports to assist senior project managers.

Major Responsibilities

1. Communicate with project stakeholders and deliver project report status, highlighting key milestones, potential risks, and overall performance metrics.
2. Develop and maintain project schedules, adjusting plans as needed to optimize efficiency and meet deadlines.
3. Utilize analytical skills to collect, organize, and produce business process documentation.
4. Attend project meetings, provide administrative support for recordkeeping, and follow up on action items with attendees and non-attendees.
5. Monitor data quality, ensuring the timely entry of information in process and project databases.
6. Coordinate project-related events, including scheduling, invitations, equipment needs, catering, and other logistics.
7. Perform other duties as required.

Education and Experience

• College diploma or university degree in computer science and/or project management, with three years’ equivalent work experience.
• Proficiency in business process analysis, design, and documentation. Knowledge of methodologies such as Lean Six Sigma or Business Process Reengineering (BPR) is desirable.
• Extensive experience with Microsoft 365 Office tools (including MS Project & Visio) and SharePoint.
• Certifications in project management, business analysis, or Microsoft Dynamics are preferred.
• Working proficiency in French, software implementation experience, and familiarity with Microsoft Azure project development tools are assets.

Qualifications

• Strong analytical and problem-solving skills, with a proactive approach to issues.
• Ability to prioritize and execute tasks effectively in a high-pressure environment, with flexibility and adaptability.
• Proficiency in business analysis and process modeling tools (e.g., Microsoft Visio).
• Strong collaboration, communication, and persuasion skills to thrive in dynamic project environments.
• Ability to present ideas clearly in business-friendly language.
• Attention to detail, leadership skills, and demonstrated ownership of work.

Please specify the job title, Project Support Coordinator, in the subject line of your email.

Kohl & Frisch thanks all applicants for their interest. Only those selected for an interview will be contacted. We welcome applications from individuals with disabilities and provide accommodations upon request during the selection process.