Project Manager Assistant

Linchpin Solutions, Inc.; London; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Project Manager Assistant to support project activities and ensure seamless communication among stakeholders. This role requires a highly organized individual capable of managing multiple projects in a fast-paced environment. You will play a crucial part in maintaining project documentation, addressing client concerns, and ensuring project success. The company offers a competitive compensation package along with comprehensive benefits, professional development opportunities, and a commitment to employee growth. If you're ready to contribute to a team-oriented environment and make a difference, this opportunity is for you.

Benefits

Competitive compensation package

Comprehensive medical, dental, and vision benefits

Paid vacation & RRSP matching program

Employee & Family Assistance Program

Professional development opportunities

Industry-specific training & certifications

Qualifications

• 1+ year prior restoration experience in insurance or construction coordination.
• Strong written and verbal communication skills are essential.

Responsibilities

• Coordinate project activities to ensure efficiency from start to finish.
• Communicate effectively with all parties involved in projects.

Skills

Project Coordination

Customer Service

Communication Skills

Time Management

Attention to Detail

Confidentiality

Multi-tasking

Education

Post-secondary administration courses

Tools

Microsoft Office (Excel, Word)

Google Suite

Xactimate

XactAnalysis

Job description

Why Join BELFOR Property Restoration?

At BELFOR, we do more than restore property—we restore homes, businesses, and communities after disasters. Our commitment to integrity, teamwork, and accountability drives everything we do. We invest in our employees by providing industry-leading training, professional development, and opportunities for career growth.

Why Work With Us: Employee Benefits

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Paid vacation & RRSP matching program
• Employee & Family Assistance Program (EFAP)
• Professional development & career growth opportunities
• Industry-specific training & certifications provided

Position Overview

The Project Manager Assistant provides support to the Project Manager by coordinating project activities related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Manager Assistant handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.

Job Duties

• Effectively communicate with property owners/managers/tenants, subcontractors and insuranceadjusters
• Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, includingreceipt of payment ifnecessary
• Ensures all project documentation is accurate and uploaded into internal and external claimssystems
• Assists with project customer communication andinteractions
• Ensure work authorization, completion certificates and all other required documents are obtained fromclient
• Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
• Invoicing is completed accurately in line with clientprotocols
• Support outstandingreceivables
• ActsasaliaisonbetweenthecustomerandProjectManagertoensureprojectsuccess
• Address questions/concerns throughout theproject
• PerformtasksrequiredbytheProjectManagerinsupportofprojectneeds
• Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can beprovided
• Responsibletotrackprojectchangesandproducesupdatedschedules
• Reviewprojectinformationandcompileschedulesinatimelymanner
• Tracks the progress of all new and ongoing projects and maintainsup-to-date notes
• Coordinatemitigation/restorationworkwithin-housestaffandsub-trades
• Prepare and/or edit internal scopes of work, estimates, budgets, letters, faxes, memos and emails
• Fileallprojectdocumentsappropriately(hardandsoftcopies)
• Organize,compileandsubmitsupportdocumentationoncompletionofproject
• SubmitanyrequiredinformationtotheclientasdirectedbytheProjectManager
• Report to the Project Manager for allissues
• BecapableofshorttermcoveragefortheprojectintheeventofProjectManagervacationsor absences
• Assist with reception relief asneeded
• Provide excellent customerservice
• Work under time constraints to meet specifictimelines
• Ensure attention to detail and keen sense of safeguarding other people’s property and information
• Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
• Complywithall BELFOR policiesandprocedures,aswellaslegislativerequirements
• Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
• Attend all BELFOR sponsored trainingcourses

Qualifications

• Post-secondary administration courses /certification
• 1+ year prior restoration experience, insurance and/orconstruction coordination
• Knowledge of Xactimate and/or XactAnalysis,preferred
• Manage sensitive information appropriately andmaintain confidentiality
• Strong aptitude to work withindeadlines
• Integrity,honestyandresponsibilitywithadesiretocontributetoateam
• Highly organized with attention todetails
• Comprehensive understanding of customer service, principlesand practices
• Eligibletooperateamotorvehicleper BELFOR’svehiclepolicy
• Abilitytoworkwithinateamorindependentlyasneeded
• Strong written and verbal communicationskills
• Proven ability to multi-task in a fast paced environment
• Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word
• and GoogleSuite
• Willingtoworkevenings,oncallandweekendswhenrequested
• Periodic travel may berequired
• Criminal RecordCheck

Lead the Future of BELFOR – Apply Today!

If you are a proven leader looking to drive operational success, manage high-impact restoration work, and grow within a leading company, we want to hear from you!

We thank all applicants for their interest, but only those selected for an interview will be contacted.

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ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT

BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.