Project Manager - 934838V4

Integricon; Edmonton; On-site; CAD 65,000 - 90,000; Full time

Job summary

Integricon is seeking a Restoration Project Manager to lead claims from initiation through completion, ensuring profitability and adherence to company guidelines. The role involves liaising with insurance partners, subcontractors, and internal teams to maintain timely information flow and project quality.

The ideal candidate has 2–5 years of restoration project management experience, an IICRC Water course, and a valid driver’s license with willingness to travel for site work.

Qualifications

• 2–5 years of Restoration Project Management experience.
• IICRC Water course certification required.
• Valid driver’s license and ability to travel for work.
• Experience with Xactimate and Encircle is preferred.

Responsibilities

• Initiate, sell, oversee and complete assigned restoration claims.
• Coordinate in-house labour, subcontractors, equipment, and materials.
• Maintain communication with insurance partners and clients.
• Ensure documentation and invoicing per company protocols.

Skills

Project management

Communication skills

Travel for work

Education

Post-secondary education in a relevant field

IICRC Water course

Tools

Xactimate

Encircle

Job description

General Accountability

Under the supervision of the Director of Project Management, the Project Manager position is responsible for initiating, selling, overseeing and completing all assigned claims in an efficient and profitable manner and according to Integricon's published guidelines and direction from Management. The Project Manager liaises with insurance industry personnel, internal and external sub‑trades, other suppliers and other internal company personnel as necessary, ensuring the timely and accurate flow of information to all relevant internal and external parties.

Major Responsibilities

• Sales, Estimating & Administrative
• Performs site inspections and scopes loss for work required.
• Prepares computerized reports, photos and estimates for submission.
• Updates insurance company and internal computer management databases with required notes and job details.
• Completes the sale of the job with the property owner and ensures all required paperwork is signed and appropriate monies are collected.
• Maintains current verbal and electronic correspondence with adjusters.
• Communicates with subcontractors and other production team members to facilitate the production cycle on every file, completing the required paperwork as per company protocols.

Emergency Services

• Responds to and attends all assigned emergency calls, including holidays, weekends and after‑hours, to determine cause and complete the required authorizations and paperwork.
• Dispatches the appropriate staff and/or sub‑trades to mitigate the loss.
• Follows up on emergency work to confirm completion of mitigation.
• Provides required documentation and invoicing to insurance partners within company protocols.
• Rotates responsibility for after‑hours emergency response calls.

Project Management

• Coordinates in‑house labour, sub‑contractors, equipment, material requirements, deliveries, public utilities, permits and client communications.
• Manages projects up to an estimated value of $300,000 while controlling project profitability.
• Works with production for scheduling required work and ensuring quality of workmanship.
• Co‑ordinates tenders, budgets, award contracts, issues P.O.s and oversees sub‑trades and in‑house labour personnel.
• Manages costs and required documentation on each individual job, including review of purchase invoices and time sheets for payment.
• Prepares all necessary documentation for presentation to the client/insurance company for payment, including a signed Certificate of Satisfaction/Completion and follow‑up collections of outstanding receivables.
• Obtains property owner’s signatures on co‑payable cheques from insurance companies.
• Maintains quality service by following Integricon quality standards and procedures.
• Is up to date on Integricon's file management software and actively maintains jobs in the system.

Health and Safety

• Maintains a safe and healthy work environment by following organizational standards and adhering to legal requirements of federal, provincial and local laws by following policies and procedures.

Team Effort, Business Growth and Business Development

• Provides written follow‑up to business contacts subsequent to meetings.
• Works and cooperates with other employees to help contribute to a productive environment.
• Works with other project managers to coordinate schedules for in‑house field staff.
• Attends industry training courses as directed by management and maintains required IICRC certifications.
• Attends industry functions as required to build and nurture business relationships with adjusters and other relevant industry personnel.

Key Attributes

• Post‑secondary education in a relevant field.
• At least two (2) to five (5) years or more of Restoration Project Management experience.
• In good standing with IICRC, having completed the Water course.
• Experience using Xactimate.
• Experience using Encircle is an asset.
• In‑depth knowledge of health and safety legislation relative to the emergency and restoration construction industry.
• Strong technical construction background and ability to effectively manage multiple tasks and projects.
• Professional, business‑like communication skills.
• Maintains a valid driver’s license with a clean driving record and is able to travel for work.
• Advanced knowledge of computing and familiarity with popular word‑processing and spreadsheet applications.
• Advanced computer skills.
• Positive, cooperative disposition.