Project Manager

Baycrest; Toronto; On-site; CAD 75,000 - 93,000; Full time

Job summary

Baycrest is seeking a Project Manager for ambulatory care and neighbourhood care teams. This role supports development, implementation and evaluation of an integrated geriatric outreach model in Toronto, coordinating on‑the‑ground teams and tenant community activities.

Reporting to the Clinical Manager, you will drive quality improvement, care pathways and patient experiences across outpatient geriatric and primary care programs while partnering with housing, tenants and community stakeholders.

Qualifications

• Passion for delivering excellent and compassionate care to clients and caregivers.
• Adaptability to support diverse populations in clinical and community settings.
• Excellent communication and facilitation skills.
• Master’s degree in a health sciences discipline preferred.
• Experience in community settings with knowledge of local services.
• Demonstrated project management and program development experience.
• 3–5 years supporting interprofessional clinical training or program evaluation.
• Experience in geriatric care across the continuum.

Responsibilities

• Coordinate the work of clinical teams in community locations, including planning, implementation, monitoring and evaluation.
• Develop and manage project documentation: work plans, timelines, comms plans, change logs, reports.
• Lead meetings, working groups, and stakeholder engagement to align with goals.
• Support design and continuous improvement of services, focusing on capacity building in older adult care.
• Collaborate with partners to ensure program relevance and quality across care continuum.
• Lead or contribute to program evaluation and reporting.
• Develop and implement care pathways.
• Serve as liaison for neighbourhood care team locations and teams.
• Develop and manage communications and marketing materials to support awareness and engagement.

Skills

Communication

Facilitation

Adaptability

Project management

Interprofessional collaboration

Education

Master’s degree in health sciences

Tools

MS Teams

Zoom

Microsoft Office

Asana

Smartsheet

Job description

Baycrest Hospital Ambulatory Care

has an exciting opportunity for a

PROJECT MANAGER

Ambulatory Care & Neighbourhood Care Teams

Position Number: 9995

Position Type: Full Time

Shift Type: Day, some evenings and weekends as required.

Bi-Weekly Hours: 70 Hours

Location: Toronto

Union: Non-Union

Date Posted: September 8, 2026

Internal Closing Date: September 15, 2026

About Us

Baycrestis a global leader in aging and brain health. We bring care, research, education and senior living together to improve how older adults live and age.

Today, Baycrest supports older adults, families and caregivers across a full continuum – from healthy aging and dementia prevention, to specialized care, senior living and services for those living with complex conditions. Our work extends beyond our campus through research, education and partnerships in Canada and around the world, shaping how societies respond to aging populations now and in the future.

Our Ambulatory department offers a range of outpatient and outreach services extending care beyond the wall of our institution through innovative and integrated models of care.

Job Summary

If you enjoy working in the community and passionate about improving wellbeing for older adults this role is a great opportunity, take part in an exciting an innovative model of care and have meaningful impact on shaping care for older adults.

We are seeking a Project Manager to support and coordinate the development, implementation, and evaluation of our Neighbourhood Care Team which is an integrated geriatric outreach model that brings multiple service providers to work as one team in support of seniors residing in seniors housing and naturally occurring retirement communities to promote healthy aging at home. The project manager will be responsible for organizing the work of the teams on the ground, work with the tenant communities to develop tenant led activities, and support the model quality improvement, evaluation and expansion. In addition to that the Project Manager will support targeted quality improvement projects to advance our outpatient specialized geriatric and primary care programs to improve care pathways and patients experience. This full-time role reports to the Clinical Manager, of the Outpatient Specialized Geriatric and Primary Care Services and is critical role to advancing Baycrest Hospital’s strategy to expand care beyond its campus.

Key Responsibilities

• Coordinate the work of the clinical teams in Community locations including planning, implementation, monitoring, and evaluation.


• Develop and manage projects’ documentation and tools (e.g., work plans, timelines, communication plans, change logs, reports, and presentations) to support effective execution and accountability.


• Lead the coordination and facilitation of meetings, working groups, and stakeholder engagement activities to ensure alignment with project goals.


• Support the design, implementation, and continuous improvement of services, with a focus on capacity building in older adult care.


• Collaborate with internal and external partners to ensure program relevance, quality, and responsiveness to population needs across the continuum of care.


• Lead and support program evaluation and reporting.


• Help develop and implement care pathways.


• Contribute to quality improvement efforts by embedding best practices and feedback loops into program delivery.


• Act as a liaison and point of contact for neighbourhood care team locations and teams within designated locations.


• Serve as a community connector for tenants to facilitate connection to services and support the development of tenant led activities and circles.


• Maintain effective working relationships with clinical, housing, tenants and community stakeholders.


• Lead or contribute to knowledge dissemination activities including publications, conference presentations, and stakeholder communications.


• Develop and manage program communications and marketing materials (e.g., website updates, promotional tools) to support awareness, recruitment, and engagement

Qualifications

• Passion for delivering excellent and compassionate care that is meaningful to clients and their caregivers.


• Adaptability and flexibility to support diverse client populations through diverse clinical and community settings.


• Excellent communication and facilitation skills are required.


• Master’s degree in a health sciences discipline is preferred


• Previous work in community setting with strong knowledge of community services is required


• Demonstrated experience and skills in project management and program development


• Three to five years’ experience supporting innovative interprofessional clinical training, educational programs, or health services/program evaluation is an asset


• Experience in or demonstrated understanding of geriatric care across the continuum (e.g. community, hospital, long term care), with a strong understanding of sector-specific needs and priorities.


• Experience in research, evaluation, knowledge dissemination, or academic publication and presentation.


• Proficiency with MS Teams, Zoom, Microsoft Office (Word, Excel, PowerPoint, and Access), and project management software (e.g., Asana, Smartsheet or similar).

Compensation:

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

For this position, the salary range is $74,654 to $93, 318.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.