Manager, Food and Nutrition Services Production and Procurement

SilkRoad; Toronto; On-site; CAD 103,000 - 129,000; Full time

Job summary

Baycrest Hospital is seeking a Manager, Food and Nutrition Services Production & Procurement to lead Production, Procurement, Passover and Ingredient Control, ensuring high-quality client-centered food services. You will partner with the Program Director, manage budgets, and drive continuous improvement across safety, nutrition and service delivery.

The role requires a Bachelor degree or Red Seal, advanced food safety certification, CSNM membership, and at least five years in healthcare food

Qualifications

• Bachelor degree or diploma in Food and Nutrition; Red Seal acceptable.
• Advanced Food Safety Certification required.
• CSNM membership required.
• Minimum five years’ experience in managing a large volume food production and purchasing in a healthcare facility.
• Experience in managing union/non-union staff in a unionized environment.
• Purchasing/Procurement experience required.
• Experience in kosher establishment preferred.
• Proficient with Microsoft Office and Computrition/Meditech preferred.

Responsibilities

• Provide leadership and oversight for Production, Procurement, Passover, and Ingredient Control operations, ensuring high-quality, client-centered services.
• Partner with the Program Director to develop, implement and achieve departmental objectives.
• Manage departmental budgets, monitor financial performance, conduct variance analysis and ensure resource stewardship.
• Collaborate with Finance to align with budget targets and goals.
• Oversee quality assurance, risk management and continuous improvement initiatives.
• Ensure compliance with Kashrut laws and respect diverse cultural needs.
• Maintain compliance with health, safety, sanitation and regulatory standards.
• Develop seasonal menus and concepts for Apotex, Hospital, Frozen Meal Program, and Day Center; consider texture modified and therapeutic needs.
• Source quality menu items with vendors and ensure adherence to contracts.
• Provide mentoring and feedback to manage conflicts and improve performance.
• Lead staff to maintain a cohesive Food Services team.
• Ensure compliance with collective agreements.
• Perform duties in line with Baycrest policies and protocols.

Skills

Leadership

Budget management

Communication

Team management

Education

Bachelor of Applied Science in Food & Nutrition or related, Red Seal acceptable

Advanced Food Safety Certification

CSNM membership

Tools

Computrition

Meditech

MS Excel

MS Word

Job description

Baycrest Hospital

has an exciting opportunity for a

Manager, Food and Nutrition Services Production & Procurement

Food and Nutrition Services

Posting Number: 10250

Position Type: Permanent Full-time

Shift Type: Day, occasional evenings or weekends (if required)

Bi-Weekly Hours: 75 Hours, 7.5 hrs/shift

Union: Non-Union

Date Posted: October 1, 2026

Internal Closing Date: October 8, 2026

About Us

Baycrest Hospital and the Apotex Jewish Home for the Aged provide specialized geriatric care for older adults with complex medical, cognitive and dementia-related needs. As Canada’s only health system fully dedicated to aging and brain health, we bring together compassionate care, clinical excellence and leading expertise in dementia care, cognitive health and seniors’ wellness.

Our integrated continuum — spanning hospital care, long-term care and community-based seniors’ services — ensures every older adult benefits from evidence-based practice, geriatric medicine and a team deeply experienced in aging and brain-health care.

Job Summary

Reporting to the Program Director, Food & Nutrition Services, the Manager, Food and Nutrition Services Production & Procurement is responsible for planning, directing, coordinating and evaluating the assigned sections of the department, including Purchasing, Production, Passover and Ingredient Control. The Manager will ensure that high quality, client-focused services, internal and external are provided in a timely cost-effective manner. The manager is also responsible for leading, motivating, and engaging the culinary team in order to provide an exceptional Client experience.

Key Responsibilities

• Provide leadership and oversight for Production, Procurement, Passover, and Ingredient Control operations, ensuring the delivery of high-quality, client-centered food services.
• Partner with the Program Director, Food & Nutrition Services to develop, implement, and achieve departmental operational and strategic objectives.
• Manage departmental budgets, monitor financial performance, conduct variance analysis, and ensure effective stewardship of resources.
• Collaborate with Finance and key stakeholders to maintain alignment with budget targets and organizational goals.
• Oversee quality assurance, risk management, and continuous improvement initiatives to enhance service delivery, operational efficiency, and client satisfaction.
• Ensures compliance with the laws of Kashrut within areas of responsibility and be sensitive to diverse cultural needs within the scope of operations.
• Maintain compliance with all applicable legislative, regulatory, accreditation, and organizational standards, including public health, food safety, sanitation, and long-term care requirements.
• Develops seasonal and holiday menu designs and concepts for the Apotex, Hospital, Frozen Meal Program, and Day Center, monitoring industry trends. This includes all texture modified, and therapeutic menu requirements. Attends Food Committee meetings and considers resident feedback for menu planning.
• Works with vendors to source quality menu items that are cost effective. Ensures adherence to contract provisions with external partners, including agreed-upon standards, price-points, delivery schedules, nutritional analysis etc.
• Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Manages assigned staff in a manner that motivates and engages a cohesive Food Services professional/support team.
• Ensures compliance with the terms and provisions of the collective agreements.
• Complies with, and ensures staff compliance with health, safety, food preparation and sanitation requirements, including those mandated by legislative, regulatory provisions and Baycrest’s practices, policies and protocols.
• Performs other duties and responsibilities consistent with the job classification.

Qualifications

• Bachelor of Applied Science degree, Food and Nutrition or diploma from a Food and Nutrition and Culinary program and/or Red Seal certification, or a combination of equivalent experience and post secondary education is required
• Advanced Food Safety Certification required
• Membership in the Canadian Society of Nutrition Management (CSNM) required
• Minimum of five years’ experience in managing a large volume food production and purchasing in a healthcare facility required
• Previous experience in managing non-union supervisors, and staff in a unionized environment required
• Purchasing/Procurement experience required
• Experience in overseeing cook-chill production and rethermalization systems
• Previous experience in a kosher establishment is preferred
• Proficient in the Microsoft suite of software, including MS Word, MS Excel.
• Proficient in Computrition and Meditech systems are preferred
• Excellent verbal, written and listening communication skills
• Demonstrated competence in financial analysis, budget development and workload measurement analysis
• Excellent analytical, problem solving, negotiation and conflict resolution skills
• Demonstrated advanced critical thinking, decision-making and strategic planning skills
• Ability to work effectively as a team member and independently to accomplish daily tasks
• Knowledge of Kashrut dietary laws and practices
• Knowledge of collective agreements

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $103,348 to $129,185 per year.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.