Clinical Manager, Transitional Care (3W), After Hours, and Staffing Office

UNKNOWN; Toronto; On-site; CAD 121,000 - 151,000; Full time

Benefits offered by this job

Salary based on experience

Job summary

Baycrest Hospital in Toronto, Ontario, invites applications for a Clinical Manager overseeing the Transitional Care Unit, Staffing Office, Unit Clerks, and the After Hours Manager team. You will lead interdisciplinary teams, ensure patient-centered care, and focus on quality, safety, and operational excellence during evenings, nights, weekends, and holidays.

This senior role requires strong leadership, collaboration with system partners, and expertise in gerontology and post-acute care, with

Qualifications

• Current membership in good standing with a Regulated Health Discipline Professional College in Ontario.
• Master's degree plus a Bachelor's degree must be achieved.
• Minimum 3 years of leadership and management experience, preferably in a hospital environment.
• BCLS certification is required.
• Strong financial management skills are essential.
• Significant Gerontology experience, post-acute care is an asset.
• Experience with patient flow including transition to Long Term Care and retirement homes is an asset.
• Proven collaboration with system partners in the healthcare sector.
• Quality improvement and change management skills are important.
• Excellent communication, team building and problem-solving abilities.

Responsibilities

• Lead the Transitional Care unit, After Hours Managers, and Staffing Office teams.
• Support interprofessional care and solution development for service delivery.
• Implement quality documentation practices and accountability models.
• Foster interprofessional care and recognize each team member's contribution.
• Contribute to Baycrest's mission, vision, values and strategic plan.
• Develop and implement quality improvement processes with metrics.
• Build effective relationships with system partners.
• Promote patient- and family-centred care and address issues promptly.
• Coach and mentor staff; promote creativity and professional judgment.
• Encourage staff initiative and critical thinking in clinical issues.
• Provide point-of-care resources to ensure safe patient care.
• Identify trends and drive practice/process improvements.
• Work with leadership on budgets, utilization targets, and unit performance.

Skills

Leadership

Management

BCLS

Financial management

Gerontology

Communication

Team building

Problem solving

Conflict resolution

Change management

Interprofessional collaboration

Hospital information systems

Education

Bachelor's degree

Master's degree

Tools

MS Office

SERS

Hospital information systems

Job description

Baycrest Hospital

has an exciting opportunity for a

CLINICAL MANAGER

Transitional Care (3W), After Hours Managers, and Staffing Office

Posting Number: 10167

Position Type: Temporary Full-Time (up to 12months)

Shift Type: Days, occasional weekends

Bi-Weekly Hours: 70 Hours, 7 hrs/shift

Union: Non-Union

Date Posted: August 31, 2026

Internal Closing Date: September 8, 2026

About Us

Baycrest is a world-renowned leader in aging and brain health, dedicated to enhancing the lives of older adults through excellence in care, research, innovation, and education. Guided by our commitment to compassion, collaboration, and discovery, we are shaping the future of aging and healthcare.

At Baycrest Hospital, older adults receive specialized post-acute inpatient care delivered by expert interdisciplinary teams with deep knowledge of aging and brain health. We are committed to providing exceptional, person-centered care that supports the unique needs of patients and their families.

Job Summary

Reporting to the Director, Hospital Services, the Clinical Manager provides clinical and operational leadership for a diverse portfolio that includes the 27-bed Transitional Care Unit (TCU), Staffing Office, Unit Clerks, and After Hours Manager team.

The Clinical Manager is accountable for fostering an exceptional patient and family experience on the TCU by building and supporting a high-performing interprofessional team, while maintaining a strong focus on quality, safety, person-centred care, and operational excellence. The TCU supports older adults as they transition from Baycrest inpatient hospital to home or the next stage of care, with a focus on meeting continued care needs and patient goals.

The Clinical Manager also provides leadership and oversight for key operational support functions across Baycrest Hospital and the Apotex long-term care home. This includes supporting effective staffing coordination and resource utilization, unit administrative operations, and after-hours leadership during evenings, nights, weekends, and holidays.

This opportunity is ideal for a dynamic and innovative healthcare leader who thrives in an evolving environment, confidently leads teams through change, builds strong collaborative relationships, and is passionate about developing high-performing teams and future healthcare leaders.

Flexible scheduling may include occasional evenings and weekends. Participation in the management on-call rotation is required.

Key Responsibilities

• Fosters continued growth and leadership of all members of Transitional Care unit, After Hours Managers, and Staffing Office. Assesses team performance (including successes!) and supports opportunities for individual and team growth.
• Supports the interprofessional team in the development of solutions/service delivery that provides exceptional patient/family centred care
• Engages in the implementation of best practices, quality documentation practices and accountability models
• Ensures an interprofessional approach to care, recognizing the unique contribution of each team member
• Contributes to the organization and the program in the realization of Baycrest's mission, vision, values and strategic plan
• Supports the development and implementation of quality improvement processes, including metrics and performance indicators
• Develops and fosters effective relationships with system partners.
• Promotes a patient and family centred care approach, and responds effectively to and addresses issues identified by patients and family members in a timely fashion
• Coaches, mentors, supports, and facilitates the creation and maintenance of an environment that fosters creativity, and professional judgment
• Promotes staff initiative, accountability and critical thinking skills in resolving clinical issues
• Provides point of care resources to ensure safe and effective patient care
• Identifies trends, issues and challenges requiring change in practice patterns or processes
• Works collaboratively with the leadership team taking joint accountability for patient outcomes, financial/operational budgets and utilization targets and overall unit performance

Qualifications

• Current membership in good standing with a Regulated Health Discipline Professional College in Ontario
• Baccalaureate Degree with a Master's Degree achieved
• Minimum 3 years of leadership and management experience, preferably in a hospital environment
• Current and valid Basic Cardiac Life Support (BCLS) certification
• Strong financial management skills
• Significant experience in gerontology, with experience in post-acute care an asset
• Familiarity with patient flow processes, including patient transition to Long Term Care and retirement homes, considered an asset
• Established track record of facilitating collaboration with system partners in the healthcare sector.
• Strong quality and process improvement and change management skills.
• Proven effective communication, team building, and problem solving and conflict resolution skills in an interprofessional team environment
• Demonstrated effective and innovative leadership, critical thinking, problem solving skills and judgment.
• Previous experience leading/participating in process improvement initiatives, an asset
• Knowledge and skill in program development, implementation and evaluation
• Experienced with Hospital information systems, Safety Event Reporting System (SERS) and Microsoft Office software applications
• Demonstrated on-going professional development and continuing education
• Previous management experience in a unionized environment and knowledge of collective agreements preferred

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $121,139 to $151,424 per year.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.