Project Coordinator

Lock Search Group; Ontario; Remote; CAD 60,000 - 75,000; Full time

Job summary

A leading transportation solutions provider is seeking a Project Coordinator in Burlington, ON. This remote role involves managing global project cargo logistics, ensuring compliance, and delivering exceptional customer service. The ideal candidate will have experience in project cargo management and strong relationship management skills. Opportunities for career growth are available as demand increases.

Qualifications

• 1-3 years of dispatching experience in a brokerage environment.
• Minimum 1 year of experience in Project Cargo management.

Responsibilities

• Managing the entire shipping process and ensuring compliance with global regulations.
• Coordinating with shippers and clients to confirm order details.
• Addressing service issues with Account Managers.

Skills

Relationship Management

Communication

Multitasking

Interpersonal Skills

Education

Bachelor’s degree in supply chain, logistics, business, or a related field

Tools

Loadlink

TMS Software

Microsoft Office

Job description

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Our client is a leading transportation solutions provider specializing in truckload, less-than-truckload (LTL), and port services across North America (non-asset-based freight forwarding brokerage). They deliver tailored shipping solutions to meet the unique business needs of a diverse client base, leveraging a technology-driven logistics approach and a commitment to outstanding client service satisfaction that offers clients real-time, full visibility into their cargo's status and location. Business is accelerating rapidly, and their team is growing to support the demand.

JOB SUMMARY

Our client has hired Lock Search Group to help them identify and hire a customer-centric, highly experienced Project Coordinator to join their growing team based in Burlington ON Canada. This is a remote position, but reasonable proximity to Burlington ON office is important to be able to attend company events and celebrations. This position reports to the Operations Manager and will own end-to-end responsibility for global project cargo logistics, coordinating shipments across ocean, air, and trucking networks, ensuring smooth operations across North America, Europe, and Mexico. The successful candidate will have deep expertise in project cargo logistics, specifically within North American land transportation. Ocean and Air freight forwarding partners are leveraged to get cargo to North America, where the Project Coordinator will own full scope of transportation coordination once cargo has landed.

Career growth opportunities abound as it is forecasted that the customer demand for project cargo will increase, require more project cargo professionals and a growing department over time. Not to mention growing your career within through different departments of the organization.

JOB RESPONSIBILITIES

• Managing the entire shipping process, ensuring compliance with global regulations (Hazmat, BOL, etc.) and maintaining high data accuracy.
• Delivering exceptional customer service and operational efficiency.
• Coordinating with shippers, consignees, and clients to confirm order details, pickup, and delivery schedules.
• Sourcing and negotiating with carriers via TMS and Load boards to maximize profitability.
• Assigning and dispatching carriers for customer shipments.
• Preparing required shipping documents, including Bills of Lading.
• Tracking shipments to ensure timely delivery and updating information in the TMS system before billing.
• Collaborating closely with internal teams and maintaining open communication with clients regarding delivery updates.
• Conducting market research for customer quoting and identifying spot market opportunities.
• Addressing service issues with Account Managers and providing solutions to client concerns.
• Assisting in business development efforts and researching carrier costs for both new and existing customers.
• Adhering to company policies and ensuring all operational systems are followed correctly.
• Providing occasional after-hours or holiday support if needed.

JOB REQUIREMENTS

• Bachelor’s degree in supply chain, logistics, business, or a related field.
• Strong relationship management skills and business acumen.
• Between 1-3 years of dispatching experience in a brokerage environment.
• Minimum 1 year of experience in Project Cargo management.
• Proficiency in Loadlink and other Load boards.
• Strong knowledge of various truckload operations (Port Drayage, TL, LTL, etc.).
• Experience with TMS software and Microsoft Office (Word, Excel).
• Excellent communication skills (verbal and written).
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Strong interpersonal skills with the ability to build relationships both internally and externally.
• Self-motivated, detail-oriented, and driven to achieve department goals.
• Familiarity with North American geography to assist with logistics planning.

If you thrive in a fast-paced logistics environment and are passionate about delivering top-tier service, we’d love to hear from you! Please submit your application confidentially using the "Apply" button for prompt consideration.

Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.

Lock Search Group is a National Executive Recruitment firm with 11 offices in Canada and one in the United States, a staff of more than 30 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates. We apply our experience and expertise to deliver solutions with a personalized approach that focuses on client needs and candidate goals.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Supply Chain and Customer Service
• Transportation, Logistics, Supply Chain and Storage