Business Process & Data Analyst

University Health Network; Toronto; On-site; CAD 74,114 - 111,170; Full time

Benefits offered by this job

HOOPP pension

Close access to transit

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network is seeking a data and analytics professional to support governance, data literacy, and operations across UHN's Data Academy. This role coordinates administrative functions, plans and executes events, and helps advance data assets as a strategic advantage.

Reporting to the Senior Manager, you will collaborate with internal teams, instructors, vendors and participants to improve care delivery, operations and efficiency.

Qualifications

• Undergraduate degree in a related field.
• 1-2 years of experience in project or operational management.
• Experience coordinating end-to-end events, including venue and logistics.
• Experience with financial and procurement activities and summaries.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Familiarity with LMS or healthcare education environments is an asset.

Responsibilities

• Coordinate administrative operations to support data initiatives.
• Plan and execute events and trainings.
• Support day-to-day business functions and stakeholder engagement.
• Assist with data assets, governance initiatives and reporting.

Skills

Project management

Stakeholder coordination

Data literacy

Education

Undergraduate Degree in Health Informatics, Business, Marketing, Communications, or a related field

Tools

PowerBI

Excel

Job description

Union: Non-union

Number of vacancies: 1

New or Replacement Position: New

Site: Toronto General Hospital; There is occasional travel between UHN hospital sites in the downtown Toronto core

Department: UHN Data & Analytics

Reports to: Senior Manager, Data & Analytics

Hours: 37.5 hours per week

Salary Range: $74,114 - $111,170 per annum

Status: Permanent Full-Time

Closing Date: July 30, 2026

Position Summary

UHN Data & Analytics supports UHN’s growing demand for data and data-driven insights, and helps TeamUHN ensure the needs of the patients come first. Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN’s strategic goals and ultimately advance care, research and education.

UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advancing these capabilities through collaboration across the organization.

Within UHN Data & Analytics, the Data Strategy, Governance & Analytics Team is responsible for establishing organizational data governance, advancing data literacy and data operations efficiency, and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.

Reporting to the Senior Manager, you will support UHN Data Academy by coordinating administrative operations, planning and executing events, and helping implement initiatives that advance UHN’s data assets as a strategic advantage. In this role, you will contribute to seamless day-to-day business functions, strengthen stakeholder engagement, and support initiatives that improve care delivery, business operations, and organizational efficiency.

Qualifications

• An Undergraduate Degree in Health Informatics, Business, Marketing, Communications, or a related field
• 1-2 years of related industry experience in project or operational management
• Demonstrated experience supporting multiple deliverables or projects of medium scope/complexity from initiation to close-out, including effective planning, requirements gathering, workflow mapping, schedule, issue tracking, and risk mitigation
• Lead projects of small scope/complexity
• Ability to plan and conduct requirements gathering, workflow/data mapping, and application testing
• Demonstrated experience coordinating end-to-end events, including venue booking, scheduling, logistics, and on-site execution.
• Proven ability to provide administrative support, including registration tracking, inbox coordination, and document preparation.
• Experience supporting financial and procurement activities, including cost analyses, invoice processing, expense tracking, and financial analysis and summaries.
• Demonstrated analytical experience in developing clear, audience-appropriate presentation and communication materials to support event planning, promotion, and stakeholder engagement.
• Excellent facilitation, inter-personal, and written/oral communication skills
• Excellent time management, prioritization, and organization skills
• Ability to work independently and efficiently
• Detail-oriented, adaptive, and client-focused
• Self-motivated, with the ability to work independently and efficiently
• Strong stakeholder coordination and communication skills, with the ability to liaise effectively with internal teams, instructors, vendors, and participants
• Strong analytical and business analysis skills, with the ability to synthesize information, identify requirements and insights, and translate them into clear, actionable communication and presentation materials.
• Proficiency in Microsoft Office and digital tools (e.g., Excel, Outlook, MS Forms, Power Automate) to manage workflows, communications, and reporting
• Project Management certification is an asset
• Knowledge of data visualization best practices is an asset
• Knowledge of trends and frameworks in data literacy and analytics competencies is an asset
• Knowledge of trends and frameworks in the development and delivery of learning curriculum is an asset
• Experience working in a complex, public sector organization or healthcare institution is an asset
• Familiarity with Learning Management Systems (LMS), especially those in the healthcare education sectors (e.g., Moodle, Canvas) is an asset
• Experience with PowerBI and other data visualization and analytics tools is an asset

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Additional Information

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Criminal Record Check may be required of the successful candidate.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.