Senior Decision Intelligence Analyst

University Health Network; Toronto; On-site; CAD 82,000 - 122,000; Full time

Benefits offered by this job

Competitive offer packages

HOOPP pension plan

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network (UHN) is a leading Canadian hospital network in Toronto, focused on quality and safety analytics. The Senior Analyst role drives data-driven insights to support performance monitoring, organizational learning, and continuous improvement across the organization.

Reporting to the Senior Manager, Data & Analytics, the role develops dashboards, reports, and analytical solutions, collaborating with clinical and operational teams to translate business needs into analytical

Qualifications

• Bachelor's degree in a health-related field; master's degree an asset.
• Minimum 3 years of experience in healthcare analytics or quality.
• Proficient in BI, analytics, and data visualization.
• Ability to translate data into stories and insights for decision-making.

Responsibilities

• Develop and sustain data products, reporting solutions, and analytical tools for quality and safety priorities.
• Analyze healthcare data to identify trends, risks, opportunities, and areas for improvement.
• Partner with Quality & Safety, clinical, and operational teams to translate needs into analytical requirements.
• Support performance measurement and monitoring related to quality, safety, patient outcomes, and organizational priorities.
• Prepare analytical summaries and decision-support materials for leadership audiences.
• Apply advanced analytics, automation, and emerging AI-enabled methods to improve reporting and insight generation.

Skills

Business intelligence

Analytics

Reporting

Data visualization

Communication of insights

Education

Undergraduate Degree in Health Science/Health Informatics/Health Administration/Business/Industrial Engineering

Tools

BI platforms

Data visualization tools

SQL

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca

Union:Non Union
Number of Vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital
Department: Data & Analytics
Reports to: Senior Manager, Data & Analytics
Salary Range: $81,549 to $122,342 annually
Hours:37.5 hours per week
Status:Temporary Full-Time (approx. 1 year)
Closing Date: August 19, 2026

Position Summary

The Senior Analyst, Quality & Safety Analytics is a 1-year temporary full time position that plays a key role in advancing safe, high-quality care at UHN by transforming complex data into trusted insights that support performance monitoring, organizational learning, and continuous improvement.

Working within Data & Analytics and in close partnership with Quality & Safety, the Senior Analyst will design and sustain analytical products that help leaders understand performance, identify emerging risks and opportunities, and make evidence-informed decisions across the organization.

This role supports UHN’s quality and safety analytics ecosystem, including safety event reporting, quality indicators, patient safety, organizational learning, and executive and board reporting. The successful candidate will combine technical expertise, analytical thinking, and strong communication skills to deliver clear, actionable insights for diverse audiences.

This is a dynamic role requiring adaptability across three complementary areas of focus:

• Analytics products and reporting:Design, develop, maintain, and enhance dashboards, reports, data products, and analytical solutions that support quality and safety performance monitoring.
• Performance insights and storytelling:Analyze complex healthcare data to identify meaningful trends, risks, and opportunities, and translate findings into clear insights for operational, executive, and board-level audiences.
• Innovation and analytical capability:Apply advanced analytics, automation, and emerging AI-enabled approaches to improve reporting, insight generation, and decision support.

The ideal candidate is equally comfortable working with complex data, developing analytical solutions, engaging stakeholders, and communicating insights.

Duties

• Develop and sustain data products, reporting solutions, and analytical tools that support Quality & Safety priorities.
• Analyze complex healthcare data to identify trends, risks, opportunities, and areas for improvement.
• Partner with Quality & Safety, clinical, and operational teams to understand business needs and translate them into analytical requirements.
• Support performance measurement and monitoring related to quality, safety, patient outcomes, and organizational priorities.
• Contribute to sustainable data, reporting, analytics processes, and infrastructure.
• Prepare analytical summaries, presentations, and decision-support materials for operational, executive, and board-level audiences.
• Support the application of advanced analytics, automation, and emerging AI-enabled methods to improve reporting and insight generation.

• Undergraduate Degree in Health Science, Health Informatics, Health Administration, Business, or Industrial/Process Engineering, or related field (master’s degree an asset).
• Minimum 3 years of experience in healthcare analytics, healthcare quality, performance management, or related roles.
• Demonstrated experience in business intelligence, analytics, reporting, and data visualization using modern analytical tools and platforms.
• Proven ability to translate data into stories and insights that inform decision-making and inspire action.
• Knowledge of healthcare quality and safety practices, incident reporting, and performance measurement frameworks.
• Experience applying quality improvement methodologies and analytical approaches to support organizational decision-making.
• Demonstrated ability to manage multiple priorities, engage stakeholders, gather requirements, and communicate complex information to diverse audiences.
• Excellent verbal and written communication skills, with demonstrated experience preparing reports and presenting to leadership audiences.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.