Program Team Leader, Frontline Support

The Salvation Army in Canada; Hamilton; On-site; CAD 48,428 - 60,535; Full time

Job summary

A nonprofit organization in Hamilton is seeking a Team Leader to oversee individual programming while managing a supportive team environment. The ideal candidate will have a Developmental Social Worker Diploma and at least one year of experience with adults facing developmental challenges. This full-time position demands strong leadership, excellent interpersonal skills, and the ability to adapt to varying situations. The opportunity includes a competitive salary, plus benefits, and requires in-person work due to the nature of the role.

Qualifications

• Minimum of one (1) year experience working with adults with developmental disabilities.
• Skills in personal care and lifting support are assets.
• Proficiency in Microsoft Office required.

Responsibilities

• Lead shifts and motivate the team for program goals.
• Provide direct support to clients in daily living.
• Ensure proper documentation of activities using AIMS Case Management software.

Skills

Interpersonal skills

Self-motivated

Conflict resolution

Team collaboration

Education

Developmental Social Worker Diploma or equivalent

First Aid certification

Non-Violent Crisis Intervention certification

Tools

Microsoft Office Suite

Job description

A nonprofit organization in Hamilton is seeking a Team Leader to oversee individual programming while managing a supportive team environment. The ideal candidate will have a Developmental Social Worker Diploma and at least one year of experience with adults facing developmental challenges. This full-time position demands strong leadership, excellent interpersonal skills, and the ability to adapt to varying situations. The opportunity includes a competitive salary, plus benefits, and requires in-person work due to the nature of the role.