Safe at Home Program Support Specialist (Frontline)

Mission Services of Hamilton; Hamilton; On-site; CAD 32,000 - 36,000; Full time

Benefits offered by this job

Vacation payout

Job summary

Mission Services of Hamilton is seeking a Program Support Worker for the Safe at Home program in Hamilton, Ontario. This full-time contract role provides case management, risk assessments, safety planning, admissions and referrals within a trauma-informed, anti-racist framework.

Knowledge of tenancy law, housing and gender-based violence is required, with a degree or diploma in Social Work. Minimum three years in related fields; duties include group facilitation and training.

Qualifications

• Degree or diploma in Social Work / Social Service Work or related field.
• Experience facilitating groups is an asset.
• Minimum three years in gender-based violence, child abuse, mental health or related social services.
• Understanding of gender-based violence, housing and poverty issues.
• Trauma-informed, anti-racist/anti-oppressive service delivery.
• Strong counselling and crisis intervention skills.

Responsibilities

• Coordinate direct service and case management for women/individuals and dependants; conduct eligibility screening and risk assessments.
• Lead group or 1:1 programming under psycho-educational curriculum for Individuals Using Violence.
• Collaborate with Hamilton Police Services on Safety Audits for clients.
• Lead targeted recruitment to increase referrals.
• Coordinate services with SAH Manager and provide information/referrals.
• Attend staff meetings and case conferences; maintain safety protocols.

Skills

Group facilitation

Trauma-informed care

Crisis intervention

Interpersonal skills

Anti-racist/anti-oppressive approach

Education

Degree/diploma in Social Work / Social Service Work

Job description

Mission Services of Hamilton is seeking a Program Support Worker for the Safe at Home program in Hamilton, Ontario. This full-time contract role provides case management, risk assessments, safety planning, admissions and referrals within a trauma-informed, anti-racist framework.

Knowledge of tenancy law, housing and gender-based violence is required, with a degree or diploma in Social Work. Minimum three years in related fields; duties include group facilitation and training.