Program Team Leader - Acute @ Home

Wood’s Homes; Calgary; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Wood's Homes in Calgary, Alberta is seeking a Program Team Leader to oversee day-to-day operations of a program. Reporting to the Program Manager, you will ensure high-quality services and compliance with Health and Safety Management System requirements.

You will recruit and supervise frontline staff, manage casework with families, provide supervision and training, and maintain financial and licensing compliance for your unit.

Qualifications

• Leadership and staff supervision experience in youth/family services.
• Experience with case management and liaison with families and communities.
• Strong clinical writing and problem-solving skills.
• Knowledge of milieu therapy and health and safety standards.

Responsibilities

• Oversee day-to-day operations for the program unit.
• Recruit and supervise frontline staff and monitor hours.
• Provide case management and liaison with families and community services.
• Deliver regular supervision, evaluations, and staff training.
• Ensure licensing, petty cash, and program compliance.
• Participate in meetings and risk and safety training.

Skills

Leadership

Staff supervision

Case management

Milieu therapy knowledge

Critical thinking

Education

Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions

Job description

We're looking for a Program Team Leader to join our team!

Role Summary

Reporting to the Program Manager, the Team Leader is responsible for the day-to-day operational aspects of one program or department. The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood's Homes.

Responsibilities

• Responsible for day-to-day operations for the unit or program area; Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
• Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
• Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Manager.
• Responsible for regular and consistent supervision, annual evaluation, and establishing a training program for all staff.
• Assumes financial accountability for petty cash, cottage books and direct client costs and that Licensing requirements are displayed and maintained.
• Participates in meetings, case management reviews and conferences related to client, program and the agency as necessary.
• Completes all required health and safety training
• Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
• Executes other responsibilities as required and assigned by the Program Manager.

Qualifications

• Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
• A minimum of four (4) years' experience working with young people and families.
• Demonstrated leadership skills.
• Highly developed theoretical understanding of milieu therapy.
• Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.
• Personal suitability.