After Hours Team Leader - TCBC

Fearisnotlove; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Fearisnotlove seeks a Team Leader to manage day-to-day operations for a program, ensuring high-quality services and compliance with Health and Safety Management System requirements at Wood’s Homes. You will supervise frontline staff, handle case management with families and communities, and implement staff training under the Program Manager’s guidance.

The role requires a degree or diploma in relevant fields, at least four years of experience with youth and families, and demonstrated leadership

Qualifications

• Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
• At least four years’ experience working with young people and families.
• Demonstrated leadership skills.
• Milieu therapy knowledge.
• Strong critical thinking, clinical problem-solving, and writing abilities.

Responsibilities

• Oversee day-to-day operations for the unit or program area.
• Recruit and supervise front line staff and monitor hours.
• Case management with families, referrals, and communities under supervision.
• Provide regular supervision, annual evaluations, and staff training programs.
• Ensure licensing requirements are displayed and maintained.
• Participate in meetings and case management reviews.
• Report workplace hazards and incidents to supervisor.
• Perform other duties as assigned by the Program Manager.

Skills

Leadership

Milieu therapy

Critical thinking

Clinical writing

Clinical problem-solving

Education

Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions

Job description

Reporting to the Program Manager, the Team Leader is responsible for the day-to-day operational aspects of one program or department. The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

Description

Responsibilities

• Responsible for day-to-day operations for the unit or program area; Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
• Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
• Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Manager.
• Responsible for regular and consistent supervision, annual evaluation, and establishing a training program for all staff.
• Assumes financial accountability for petty cash, cottage books and direct client costs and that Licensing requirements are displayed and maintained.
• Participates in meetings, case management reviews and conferences related to client, program and the agency as necessary.
• Completes all required health and safety training
• Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
• Executes other responsibilities as required and assigned by the Program Manager.

Qualifications

• Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
• A minimum of four (4) years’ experience working with young people and families.
• Demonstrated leadership skills.
• Highly developed theoretical understanding of milieu therapy.
• Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.