Program Supervisor – Respite Care Connection

Enviros; Calgary; Ibrido; CAD 65.000 - 86.000; Tempo pieno

Descrizione del lavoro

Enviros is seeking a Program Supervisor to oversee the Respite Care Connection for children and youth aged 6-17. Reporting to the Program Manager, you will lead staff, ensure positive relationships with families and professionals, and uphold safety and accreditation standards.

Weekend availability is required. The role emphasizes experiential learning, strength-based practice, trauma-informed care, and program effectiveness through outcome reporting and team collaboration.

Competenze

• Diploma or degree in Human Services required.
• Experience supervising staff and volunteers.
• Experience with needs assessment and supports for youth and families.
• Experience using reporting tools and frameworks.

Mansioni

• Recruit, train, supervise and evaluate staff and volunteers.
• Maintain intake process per contract requirements.
• Coordinate with case workers and professionals as needed.
• Ensure program standards and trauma-informed care practices.

Conoscenze

Staff supervision

Experiential learning

Strength-based practice

Reporting tools

Communication

Formazione

Diploma in Human Services

Undergraduate degree in Human Services

Descrizione del lavoro

Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults, and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros helps our clients make strength-based changes to move to independence within a healthy community.

Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros focuses on relationships is the foundation of our programs and what enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other best practices.

Why People Choose Enviros

Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth.”

The Program – Respite Care Connection

The Respite Care Connection promotes, strengthens, and preserves the right for children with developmental disabilities to have a permanent home. The program works toward this goal by providing caregivers with time to take care of themselves and their other children while their child is in respite. The Respite Care Connection is a community-based program for children and youth aged 6-17 years.

The Position – Supervisor

Reporting to the Program Manager, the Program Supervisor provides support by overseeing the program. This role involves developing and maintaining a positive and safe work environment utilizing experiential education and a strength-based approach. The Supervisor is to create and maintain positive relationships with the community, neighbours, professionals and staff members. The Supervisor is responsible for supporting, assisting and directing staff in their work with clients.

The Program Supervisor must follow and actively support all of Enviros’ policies and procedures, health and safety protocols ad legislative protocols and provide support as needed so that accreditation standard are consistently met.

Responsibilities

• Recruit, train, supervise and evaluate staff and volunteers


• Establish and maintain an intake process for the program as per contract requirements


• Maintain contact with client’s Case Workers/Supports/service team as needed, as well as other involved professionals


• Maintain program standards as required


• Ensure staff and teams are utilizing Enviros Principle Based Practice model


• Ensure a trauma informed care model is being utilized in service decisions


• Ensure service plans are developed, implemented, and reviewed on a regular basis


• Support access to community resources, client support, and crisis intervention


• Provide training and community resources for identified needs within the program


• Ensure program is meeting intended outcomes as outlined in contract agreement


• Ensure safety plans are completed when needed


• Ensure transition plans are developed and maintained


• Participate in agency on-call system


• Organize and maintain a safe working environment


• Other duties as required


• Actively support and develop the Enviros Strategic and Business Plan; setting goals and objectives that meet the identified targets


• Promote staff involvement within the Enviros community


• Attend Leadership Meetings as required


• Organize and chair program team meetings

3. Organization and Administration

• Oversee program budget and maintain expenses in conjunction with Manager


• Ensure all program files and client paperwork has been completed


• Compile and report on outcome measures, nominal roll, monthly reports, quarterly report, annual reports, and other reports as required

Competencies are the knowledge, attitudes, and behaviours an employee requires to be successful in their role at Enviros. They are generally aligned with the culture and core values of the organization.

• Communication:able to communicate clearly and tactfully to all levels of the organization in a way that builds rapport and trust using a variety of communication mediums


• Adaptability:adapts to changing departmental and organizational needs and a variety of situations and distractions that arise regularly; and supports the cultivation of a work environment that can manage change well


• Decision Making:uses strong critical thinking with principle-based processing tomake timely, informed decisions that enhance the quality of Program service delivery and improve systems


• Collaboration:able to work effectively with all departments, programs and principle-based processes that includes a diverse group of people; promotes cooperation and commitment to achieve goals; and fosters a positive and inclusive work environment


• Initiative:acts confidently in taking initiative and solving problems and empowers others to do


• the same;able to effectively manage time with strong organizational skills to meet all job requirements successfully


• Learning:proactively identifies ways for self-improvement and development and fully supports the growth and development in all staff with culturally aware, strengths-based, and individualized planning.

Potential Risks

All programs within Enviros provide services to persons served who may be described as “person at risk” or “a vulnerable person”. As a result of the situations persons served may have experienced there may be situations within our programs where person served may become aggressive, violent or lose control of their behaviours, demonstrating at risk behaviours. For all programs, Enviros has protocols to mitigate these risks including providing support and training to assist agency personnel in working through at-risk persons presentation.

Employees must be aware of the potential and inherent risks, including but not limited to physical and/or mental harm, associated with Enviros programs and this role within the agency.

Weekend availability required.

Skills/ Qualifications/Experience

• Diploma / Undergraduate Degree in Human Services


• Experience with needs assessment and supporting children & youth with complex needs (eg. ASD, FASD) as well as supporting adults and families in healthy change


• Highly organized with strong experience with various reporting tools and frameworks


• Supervisory experience


• Experience with experiential learning and strength-based practice


• A current criminal record check including vulnerable sector check (completed within the last six months)


• A current Alberta Intervention Record Check (completed in the last six months)

Enviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visiting minorities, including indigenous applicants and those of any religion, sex, age, ability, sexual orientation, gender identity to apply.

Additionally,Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however, in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person.

Enviros is an equal opportunity employer. We thank all candidates for their interest; however only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries.