Case Manager

Enviros; Calgary; Hybrid; CAD 52,000 - 70,000; Full time

Job summary

Enviros in Calgary is seeking a Case Manager for Triveri House to provide direct support to tenants, helping them access health services, food banks, and education programs. You will act as a systems navigator, identifying needs and connecting tenants to essential supports.

Continuity of on-site support is required seven days a week, with shifts including days, evenings, and weekends. You will advocate for tenants and collaborate with community providers to promote stability and wellbeing.

Qualifications

• A degree or diploma in related field of study.
• 3–5 years of experience working with youth and young adults at risk of homelessness.
• Experience within Calgary Homeless Foundation network is an asset.
• Criminal record check including vulnerable sector (last 6 months).
• Alberta Intervention Record check (last 12 months).
• First Aid and CPR/AED ‘C’ certificate.
• Class 4 or 5 Driver’s License (Class 5 GDL not accepted).

Responsibilities

• Provide direct support to tenants to ensure access to health and mental health services, food bank services, and community supports.
• Act as a systems navigator and help tenants identify needs and create plans to access supports.
• Advocate for tenants and assist them to receive entitled supports.
• Facilitate meetings, provide in-house workshops and training, and be on-site with tenants.
• Support individuals daily, including driving tenants to appointments when needed; shifts seven days a week (days, evenings, weekends).

Skills

Youth work

Trauma-informed

Harm reduction

Crisis management

Advocacy

Communication

Education

Degree or diploma in related field

Job description

Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros helps our clients make strength-based changes to move to independence within a healthy community.

Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

Why People Choose Enviros

Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.

The Program – Triveri House

Triveri House is a Place Based Supportive Housing program for young people (18-29) experiencing chronic and episodic homelessness. Adhering to a Harm Reduction model, the program works with the young adults to create stability and overall wellbeing in their lives through an intensive case management model (ICM).

The Position – Case Manager – Triveri House

This position will provide direct support to the tenants to ensure financial supports are in place, access to health and mental health services, food bank services, community supports and access to adult education programs as well as other supports that may be required. The case manager will have a well-defined knowledge of resources available in the community and working relationships within service providers. The case manager will take on the role of a “systems navigator” and will support the tenant by identifying the individual’s needs and create a plan with them to access the needed supports and services. The case manager will be the advocate for the tenants and will assist the tenant to successfully receive the supports they are entitled to.

The case managers will play an active role within the program to with facilitating meetings and provide in-house workshops and training. The case managers will also be actively involved and present with tenants within the daily life and routines established within the facility. The case managers will be the on-site support for all tenants seeking information regarding community supports and services. They will be active in providing information and connecting tenants to services as required.

The case manager will have experience working within the homeless sector and/or working with youth and young adults at risk of homelessness. They will have a good understanding of trauma informed care, harm reduction and substance use and will be experienced in dealing with situations arising from these conditions such as and not limited to: Crisis Management, response to medical and mental health challenges and emergencies, and support with hygienic practices.

The case manager will be expected to be able to support individuals and this may involve working alone with an individual, driving tenants to appointments and supporting tenants as they deal with their life challenges. Case managers will be scheduled to provide services seven days a week and shifts will involve days, evenings, and weekends.

COVID – We take all necessary precautions when running our program such as social distancing, wearing masks while inside, regular sanitization of hands and surfaces. PPE will be provided. As we frequently access public spaces, the ideal candidate will be required to follow the requirements of the restriction exemption program.

For Consideration Applicants Will Need to Demonstrate the Following

• A degree or diploma in related field of study
• The ideal candidate would have 3 – 5 years of experience in working with youth and young adults who may be at risk of facing homelessness
• Individuals who have experience working within the Calgary Homeless Foundation network of service providers may be an asset.
• A current criminal record check including vulnerable sector (completed within the last 6 months)
• A current Alberta Intervention Record check (completed within the last 12 months)
• A current First Aid and CPR/AED ‘C’ certificate
• A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted)

Enviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person